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Not All First Class is the Same: Alaska vs Hawaiian Airlines
Wondering about the differences between Alaska and Hawaiian Airlines in first class? Well, yesterday, I experienced my first Alaska Airlines flight from Sacramento to Kona in Hawaii, and chose First Class. Until recently, no airlines from Sacramento flew directly to Kona. We used to have to fly Hawaiian Airlines to Honolulu and hang out there for several hours to catch a 45-minute connecting flight to Kona. Which meant travel time from Sacramento to Kona was about 8 hours minimum.
Well, not only does Alaska fly non-stop (direct), but it advertises its time at 5 hours, and we made the trip in 4 hours; blew my mind.
However, its First Class service leaves much to be desired. Here are my observations in no particular order.
The Trouble With First Class on Alaska Airlines vs Hawaiian Airlines
The seats have one button that makes them recline. There is no foot-rest, no multiple settings for comfort. The inflight magazine totally sucks and presents no Hawaiian flavor. There is no Henry Kapono dressed in white and playing a white guitar while standing in the waves on the beach, in fact, no video at all. The bulkhead is adorned in a woolly Alaska blanket and there are no hibiscus or ... more

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