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Sacramento's Secret Homes for Sale and Ring.Com
In our days of limited inventory this spring, it is notĀ unusual for homes to sell that are not listed in MLS. We all need to be creative to continue to prosper in challenging times. I thought of this today as I struggled speaking with customer service reps. Dealing with CSR anywhere is pretty much a PITA because you've got some guy either working in a boiler room or across the globe. Not a person who works inside the company and knows what's going on.
Turns out because I had bought two Ring Doorbells, the original (which was a piece of crap and resulted in the need to purchase an upgraded model) and the Ring Doorbell 2, which works like the original was advertised to work but doesn't. That little maneuver royally screwed up Ring.com's bookkeeping, to hear them tell it. I had changed my credit card for billing after my trial period and their system has the three-digit code on the same field line as the ZIP so the ZIP was omitted and they could not process my card.
Ring.com said they could not fix it because it meant my card would be charged, which is incorrect billing. I have no amount due. ... more

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