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SAAS versus Desktop CRM
I’ve taken three calls in the last three days from Agent Officer users.In case you haven’t heard of it, it’s a desktop real estate CRM. The last upgrade was in 2006. They had been using it for many years but operating system upgrades will eventually make it unusable if not already. Frankly, it’s amazing to me that it has worked as long as it has. The last agent was referred to me, thinking I would recommend another desktop real estate CRM. He hasn’t paid anything for his continued use of Agent Office for many years. When people find out there is no such thing as a real estate CRM that is a desktop product any more, they tend to be, shall we say, not real happy. I had to tell them they don’t exist any more. They were not expecting that. That’s why I’m writing this. If you have an ancient desktop real estate CRM, you’ll want to read on. 
The thing that most people liked about desktop software is that it was a one time fee.For a few hundred dollars, you could purchase the software for permanent use. Support and updates were an additional cost, but a small percentage would opt ... more

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