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I really didn’t want to make you cry, that isn't in my job description
Yesterday, I had to sit down with a client that I've been working with for the past four months to help her and her family buy their first home, and give her some bad news. In the beginning, I sat them down, did all the speeches and gave them the stories of past clients, but once again, they seemed to have missed the stories and now I have to sit and watch the tears roll down her face.
You see, this is the part of my job that I hate, telling a person that they have to unpack all their boxes that they had loaded in the truck for their pending move. This is when the tears start to roll down the face of the mother that has to tell her kids that the room they had just packed up, because they were told they were finally going to get their own room, has to unpack those boxes and stay put.
The kids got upset because they had slumber parties planned at the new home with their friends and now they have to call and say, "We aren't moving after all" and the party has been canceled. You have to explain to them ... more

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