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Are You A Professional?
Recently, a series of events involving "contractors" left me with this thought, " Are there any Real Professionals left out there anywhere?". I'm sure you have  experienced this as well. People who just don't perform or measure up to your expectations.
Of course you can decide to never "use" these non-professional people again, other than that there isn't much you can do about it. But if you know me, then you know that I always try to find SOMETHING positive in every situation. In this particular case, I found a burning desire NOT to become one of these "non-professionals" in my business. I don't want to be the one people write about, talk about, or decide not to do business with anymore.
To me, being a professional in my business means:
Respecting your time as my customer, client, or associate. Answering your call, or returning it promptly. Following through when I say I will take care of an issue. Keeping my customers & clients informed every step of the way. Using proper forms, addendums, and exhibits and executing them properly. Keeping confidential information, confidential. Doing everything that I promise to  do when trying to earn your business.
And last but not least, SPELL CHECK. If you ... more

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