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Business 101: Do What You Say You Are Going To Do; CALL When You Say You Will
Well, I just met a prospective Buyer last weekend and, sad to say, she had LOW expectations of me and my profession.  Or, maybe I should say that I'm HAPPY to say that she had LOW expectations of real estate agents?! 

Okay--here's the story:
Prospective Buyer contacts real estate agent.  Agent has good phone conversation with Buyer, asks some questions about what Buyer is looking for, says, "I'll get right on it and CALL YOU BACK."  Then, NOTHING HAPPENS.  Agent does not call.  Buyer waits for a week or two; also does nothing, doesn't call that agent, really b/c it's very early in the buying process but Buyer has a poor outlook on real estate agents in general due to non-communication with her by the agent.  LOW, LOW expectation about real estate agents is now set.  :( 
Buyer gets up the nerve to contact real estate company #2, which is GREAT b/c it's MY company.  Speaks with a Relocation Specialist, THEN is told that an agent (ME!) will contact her--AND I DO contact her.          I e-mailed with my contact info and hours of operation.  I then called but she was at work, so asked me to call back later that night, which I ... more

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