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Be a professional, know when to refer a client 'out'!
Yesterday, an agent from Ft. Lauderdale showed some of my listings here in Miami Beach.  I must admit whenever I get a request from an out-of-area broker, I know I'm in trouble.  I won't drone on about the specifics, but I will tell you that on a Saturday afternoon she was 30 minutes late, HAD NO IDEA what she was showing AND worse yet, had no idea what HER CLIENT was looking for.
It was clear from the moment that her client stepped into the condo, that this was not for him.  The agent started to 'needle' me about the neighborhood specifics, because she didn't know herself.  I decided to cut to the chase and ask HER what her client was looking for.  Long story short, he was looking for something completely different and in a different location.
After looking around the condo, the client joined in on the conversation.  He seemed to hang off every word I said.  He was information starved!  After 'using' me for a good 20 minutes, I didn't mind, they were both pleasant enough, we made a list of 10 or so buildings that would fit his needs.
During the conversation here is what I learned:
She had no idea ... more

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