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I don't care how hard the deal was, what about your expectations???

What are probably the two most important things in regards to a mortagage settlement?  Having that loan close and close on time??
Sure, a good deal would be the no brainer. And no, not the best deal. Here is my definition of a very good deal. It's not based solely on interest rates and fees. It would be a combination of :
good rate and low to no lenders fees (anything under $500) an on time settlement with no hitches (last minute change of rate and or fees) educating the consumer of the process - good explanations along the way timely follow up communication Those are just to name a few things to how you can judge if you got a good deal or not. But what about my initial question?  What do you think would be the two biggest issues for a smooth transaction?

My .02 to the questions above......
     1.  Communication - May it be through e-mails, phone calls, face-to-face....   if you are telling people that you will call back in an hour, then call back around that time frame.  Try to be polite, even when frustrated. I will ... more

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