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I don't care how hard the deal was, what about your expectations???
From my Things to Consider series...this is one of my favorites...Here Jeff advises, " setting ...expectations ..makes perfect sense.
Keeping this in the back of my mind has made my job easier and more efficient.  Again, it's human nature to want to please someone right then and there, telling them what they want to hear. It's extremely hard to do the opposite, to tell someone something that they might not like. That is also part of communication.
 

What are probably the two most important things in regards to a mortagage settlement?  Having that loan close and close on time??
 
Sure, a good deal would be the no brainer. And no, not the best deal. Here is my definition of a very good deal. It's not based solely on interest rates and fees. It would be a combination of :
good rate and low to no lenders fees (anything under $500) an on time settlement with no hitches (last minute change of rate and or fees) educating the consumer of the process - good explanations along the way timely follow up communication Those are just to name a few things to how you can judge if you got a good ... more

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