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UPDATE to "Don't bring Dad next time".
I recently wrote a blog about a Dad that just wore me out. Well, as the late, great Paul Harvey used to say, "Here's the rest of the story".
Got a call on Wednesday from Dad. I saw him on caller ID, and have to say I cringed. I really didn't have time to spend going over each item in the report. Should I let it go to voice mail? No, I'll just answer it.
The first thing he said when I answered was, "I want to thank you for doing such a great job for my kids. I did not expect the detail and thoroughness of your report. How did you take those pictures of the roof. Did you go all the way up there?". 
I have to say that while I have a pretty good idea my clients appreciate my work, most don't go out of their way to express it. I get the  Thanks, and Great job comments a lot, but not often do I get a "from the heart" lengthly expression of thanks. It feels pretty good.
He then told me that the other reason for his call, was to get the phone numbers of some of ... more

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