There is nothing easy about buying a home. You have to be prepared to go through the entire process, which can be long and even a little frustrating at times. It is not something that will happen over night. You should strive to be able to make this a great experience that will make your dreams c
...
12/27/2008
Customer service is paramount to generating trust and sales in real estate. In this third of three posts I discuss a recent experience with an absentee landlord:The Absentee Landlord...This post is not just a customer service experience but also illustrates the dark side of serving the client. I
...
12/12/2008
Customer service is paramount to generating trust and sales in real estate. In this second of three posts I discuss a recent experience with an out of town buyer: The Out of Town Buyer...They were a professional couple from Boston seeking a club community offering both golf and boating who surfed
...
12/11/2008
Customer service is paramount to generating trust and sales in real estate. Nearly every agent Web site you encounter references "customer service" and how great we are at delivering it. Other than client testimonials, little anecdotal evidence accompanies the claim of giving great customer servi
...
12/10/2008