automated phones: The Wonders of the Automated Phone
- 01/07/08 06:26 AM
I was just paying my invoice for my Supra Key by going through the automated phone system. I love how technology can make our lives easier, so I do not mind going through some steps on an automated system if it means getting through it all faster, since I do not have to wait to speak to a live representative. However GE's system caused me to wince. After pressing the appropriate number for my option, I felt that I had hit the wrong number, only to find it was a safeguard on their part. Again I was asked to confirm what … (2 comments)
I was just paying my invoice for my Supra Key by going through the automated phone system. I love how technology can make our lives easier, so I do not mind going through some steps on an automated system if it means getting through it all faster, since I do not have to wait to speak to a live representative. However GE's system caused me to wince. After pressing the appropriate number for my option, I felt that I had hit the wrong number, only to find it was a safeguard on their part. Again I was asked to confirm what … (2 comments)
;)
;)
