customer service: Client Service in Frisco Texas: It's About You - Not The Agent
- 08/13/14 07:30 AM
Buying or selling a home can be stressful. The experience around it is all about client service. It is not about real estate agent service, title service, lender service, inspection service, or any other service. Clients should always come first. In real estate there is a difference between a client and a customer. That is why I call it client service. Client Service Client service is about setting and exceeding expectations. It is providing an experience that not only succeeds in its financial results but also makes the process fun and enjoyable. While people may be happy with the financial aspect, … (3 comments)
customer service: If You Don't Take Care Of Your Customers, Someone Else Will
- 03/10/14 02:46 AM
The title of this post is a quote from an unknown source. It has never hit home as much as it did this past weekend for me. It fits for any industry and any size organization. As many know, I live in Frisco TX one of the fastest growing and best mid-sized cities to live in the United States. However, many companies still do not understand customer service even in the best of cities in good economic times. Business Requirements My business requires several things: since we are not paperless, a good printer is a must for my operations; I have multiple offices, I would … (45 comments)
Buying or selling a home should be a fun and exciting experience. While for most of us this involves the largest investment of our lives, reducing the stress and knowing what comes next can ensure you have a great experience and make this transaction a success. Your success is my focus.
Buying or selling a home can be stressful. The experience around it is all about client service. It is not about real estate agent service, title service, lender service, inspection service, or any other service. Clients should always come first. In real estate there is a difference between a client and a customer. That is why I call it client service. 
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