real estate contact management: IXACT Contact Real Estate CRM Review - 11/17/15 06:29 AM
I’m working on all my favorites first and IXACT Contact is right up there. With the addition of free responsive WordPress web sites on top of some of their other popular features, they’re without doubt one of the best values out there. Check out my new video review!
 
If you’re interested in trialing IXACT Contact I offer an extended 60 day trial. Just click here.
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real estate contact management: A Brief History of CRM & Who Will Survive? - Part 1 - 02/02/12 03:34 AM
Currently, there are about 40 Real Estate specific CRMs (Customer Relationship Managers) and they are surprisingly unique in many respects. Can the industry support them all? If not, how do you pick one that is most likely to survive?
Moving from one CRM to another is very costly in terms of loss of data and the investment of time in a new learning curve. If at all possible, you want to pick the right one the first time.
The very first Real Estate specific CRM was Howard Sanderson’s Howard & Friends in 1982. Around 1986, another came out called Real Estate … (5 comments)

real estate contact management: Is Google apps the answer? - 07/07/11 03:52 PM
It used to be Outlook. Now it is common to hear people saying Google apps will do the trick for CRM for Real Estate agents. I have no doubt that it is sufficient for some people, as is Outlook. My caveats for Google apps being sufficient are much the same as they have always been for Outlook in concert with MS Office products.
While Google apps has a nice array of features, it is still not real estate specific. This means it requires a significant amount of manipulation and customization so that it does more of what you need it to … (10 comments)

real estate contact management: Which comes first, Contact Manager Book or Comparison Matrix? - 12/02/10 01:24 AM
It has come to my attention that people are looking to my new book to help them pick which contact manager to use. The book does not help you pick one specific CRM by itself, for two reasons.
1) Real Estate Contact Managers/CRMs are constantly changing
2) The Comparison Matrix is regularly updated by the vendors
So why read the book?
All you have to do to get a sense of how little you know about what is involved in purchasing a CRM, is to think about how much bad information is out there about Real Estate agents and the industry in … (2 comments)

real estate contact management: Best Practices: Adding properties - 07/02/10 06:47 AM
To add or not to add - that is the question! Do you need to record property information in your CRM? You already have to key the property info into the MLS, and probably your Web site as well. Now the CRM too? Whether or not you do is one question, and if you decide to, the next question is how much information you are going to key into it. It depends upon what information you are actually going to need and use from within the CRM.
One type of information you want in there is information that is commonly referenced … (1 comments)

real estate contact management: Everything you ever wanted to know about Real Estate Contact Management and CRM but did not know what to ask - is now available in an informative and easy-to-use Matrix. - 03/12/09 03:01 AM
After almost six months of research, interviews and design, the Matrix is ready! It started as a way for me to be able to answer all of your questions when you called to ask about the various features of each. After mentioning it to some people and hearing the interest it generated, I decided to make it available to the public, along with some of what I know on the subject, in the form of a glossary
The Matrix allows you to compare any of currently 29 products side-by-side, across 350 features/topics/categories. Equally as important as being able to compare the product features, there is a … (4 comments)

real estate contact management: How safe is your data? Web based vs. Desktop CRM's - 12/11/08 01:09 AM
Following is a little known fact. If one were to think about it, it makes perfect sense, but I had simply never thought about it. Everyone who likes Web CRMs always says, “I like Web based databases because I don’t have to worry about backing up.” Let us think about this in some detail. Let us say your computer is stolen. With a Web based product, all you have to do is get another computer, log in, and everything is there like you left it. Very nice! And that’s the type of scenario people always think about when they think about … (4 comments)

real estate contact management: Agent Office purchased from FNRES by Emphasys Software! - 11/17/08 01:31 AM
Well it is official! While Fidelity National Real Estate Solutions (FNRES) is still "taking care of business" until everything is transitioned over, as of October 29th, Emphasys Software is now at the helm of Agent Office! Emphasys is a Real Estate management, financial and compliance software solutions company. It offers a long list of Real Estate related software solutions. 
Personally, I am happy about the potential for this move, obviously pending seeing what happens. Emphasys is a Software company, as opposed to a Title company. Their interest in having Agent Office is to actually make money by making the product better, … (18 comments)

real estate contact management: OK - I bought a CRM, now where do I start? - 10/28/08 01:54 PM
This is one of the most common questions I hear. Some Contact Managers and CRM (Customer Relationship Management) solutions have fairly good training materials. Some have great materials. Some have none. But what none of them really excel at, is a tutorial to take you through the basics, in a "Where do I start" format. Maybe I can propose a bit of a solution.
One of the issues making a starter tutorial problematic is that different people consider different things to be the basics, and the CRM's themselves can be quite varied as to what it is they are capable of … (5 comments)

 
Gary David Hall, Real Estate CRM Sales, Training and Implementation (RE-ACT, LLC) Rainmaker large

Gary David Hall

Real Estate CRM Sales, Training and Implementation

Doylestown, PA

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RE-ACT, LLC

Office: 215.345.5222

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This blog is dedicated to the dissemination of information about Real Estate specific contact management and CRM software.


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