customer satisfaction: Customers Will Adore You When You Do These Things.
- 01/16/12 01:05 PM
Business owners can get customers to fall in love with their company - and boost their bottom line - by going the extra mile, creating a connection and giving clients a reason to return. Many successful entrepreneurs and companies have adopted the strategy. Take award-winning Laguna Beach interior designer Rejoy Geehan. She treats her clients like royalty from beginning to end. From arriving to a first meeting with a small housewarming gift to following up with a thank-you card, Geehan turns a business transaction into a warm relationship. PR titan Cerrell Associates, whose founder Joe Cerrell worked closely with former President (0 comments)
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