A few days I spoke about making my own appointments, and one of the many comments on that post came from a lady named Nancy who pointed out some less-than sensitive terms we were using. We learned that she is not a real estate professional but rather a consumer who is visiting Active Rain to learn from us before she puts her own home on the market.
Nancy's comments started a discussion about how we need to be sensitive to the effect of the words … (37 comments)
Clients Who Have Disabilities - What Do You Say? How Do You Say It?
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