It was a wonderful morning ....the speaker was Terry Watson and the hours flew by. So much information, so well presented, so energetic and so much fun...that is what it's like to be in a session with Terry! It has been ten years since I've seen Terry Watson.
Terry emphasized that we should be using more videos, more articles and more photos. I took his advice and... made this video.
I took pages of notes and will share a few ... Your top goals ..efficiency, customer experience and profit. Always figure out...how can I make it easier? Who should I NOT be going into the … (16 comments)
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