Have you been following my Verizon saga...Nice is Good But I Need My Service? To recap, I was told " There is trouble on the line", last Wednesday and they would have it checked on Friday. By going up the supervisor ladder, I got to a fifth person, the best they could promise was 10-2 on Friday with an assurance that it would be corrected May 20th! That very nice supervisor Prasad, called me Friday morning to follow up. The truck was on the way. Cicero Lennon, the Service Technician, came out at 10:00 as (28 comments)