Professional Business Coaching - Taking your business from "Good to Great"

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Education & Training - Performance Development Strategies
It is not what you say. It is how you say it. You can use the same words in a sentence and make them mean something different by use of word emphasis with your voice. These are stressful times. Businesses are opening again but find that getting people to come back is not as easy as they thought....
What has changed in my business post pandemic?  My business has expanded geographically because of the the pandemic.  Zoom and technology has really helped me.  But you really don't want to hear any more about Zoom do you?This Monday I did have my first post pandemic facilitation in a conference ...
You may be a solo agent but you have a team which includes, at minimum, mortgage professionals, title closers, home inspectors, attorneys, and so forth. Is your team high performing?  Why or why not?According to studies a motivated engages team is a high performing team when it has high quality l...
This is the time everyone have waited for.  Now that it is here how do you reopen your "in person" business?The answer is not as simple as you may think.  After one plus year, people's lifestyles, behaviors, and habits have changed.Some enjoy the virtual experience and have even moved to a remote...
Now by the question in the title I am including solo agent because everyone has a team in a transaction.  So how is accountability working out on your team?  Do you trust that your partners will deliver?People by nature want to know that they are making a difference and will be accountable to the...
People visiting Florida now a saying how nice the weather is.  It is true.  It is dry and pleasantly mild.  But is also very breezy and there have been rip tide and small craft warnings the last 2 weeks.Yesterday, Monday we reserved an ocean boat.  However, when we got to the inlet we were greete...
Have you ever felt that someone was upset by your message, but you didn’t know why? I recently met with the leaders of one of my Westchester County New York organizations to present results of an employee survey. The employees felt that there were had been many changes and they didn’t understand ...
I was asked to speak at Rotary in White Plains, NY.  Since they know my background they asked me to talk about diversity and inclusion in the context growing Rotary.I set the stage by putting diversity and inclusion into context.  It covers many dimensions besides race, ethnicity, and gender.I ex...
Why do you want to spend all your time improving your weaknesses? Even if you attempt to do it you will never be fully satisfied, and you will be in a constant state of stress. You will be so much more productive if you are able to know your strengths. In most cases you like what you do well. So ...
It is finally happening--live networking in the New York Area at the Stamford Chamber of CommerceThe Stamford Chamber represents Stamford Connecticut and Fairfield County. I am a member of this chamber as I am also a member of the Business Council of Westchester.  Between these organizations most...


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Great Leaders create engaged employees who create and maintain loyal customers and successful and sustainable business outcomes. As leader of Performance Development Strategies I create successful business outcomes. Our organization helps executives and business owners solve their business issues by leveraging their greatest asset - their human capital. We create cutting edge leadership development through group workshops and individual coaching. I help businesses go from "good to great."