Real estate blog entries tagged with client communication by Jason Crouch, Broker - Austin Texas Real Estate (512-796-7653) (Austin Texas Homes, LLC)

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client communication: Using Your Email's CC and BCC Features for Fun and Profit (Okay, Maybe Just Profit?) - 12/01/09 02:35 PM

Once, I was working with some clients who were....challenging, to say the least. They seemed to distrust everyone involved in the process, and both husband and wife alluded to suing the other party in the transaction more than once, as well as their own lender. They never pursued any legal action, thankfully, since they had no case of any kind.
Since they had trust issues, I decided that one of the best things I could do was to use the "BCC" (blind carbon copy) feature on any emails I sent to the other parties involved, so that they could see all … (121 comments)

client communication: Let someone else take the credit sometimes! - 06/20/08 06:36 AM

I had a deal that I was working on recently which got a little heated near the closing, because the closing was delayed because of some mortgage matters. Additionally, there were a handful of questionable repair items and we weren't sure if the seller was going to get them cleared up in time or not. I was the buyer's agent for the transaction.
There was a bunch of junk still left near the back of the property a couple of days before we were supposed to close, and I asked the listing agent about it. The response from the seller was … (37 comments)

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