customer service: Why Isn't Real Estate FUN?
- 11/06/13 03:30 AM
Do you love your work? Do you think real estate is fun? (More importantly, do YOUR CLIENTS think real estate is fun??) My observation is that there is something intriguing about our real estate world that the general public is drawn to (why else would they make so many reality shows about it?) The interest is there and I wonder if we are "living up to the hype" when we work with our Buyers and Sellers. My question is this: Do you think there is a place for FUN in real estate? I'm sure everyone will say something like "sure, ya … (6 comments)
customer service: Are You a Servant or an Employee?
- 03/24/11 03:20 AM
Everyone seems to be touting "customer service" as something GREAT that their business offers. A group of close friends was discussing that idea last night and I thought I'd share some of it with you Rainmakers. Most people want to get the job done, as quickly and painlessly as possible. Efficient. Knowledgeable. By the Book. Stamp your time-card and collect your check. These people are superior EMPLOYEES but is that really what "customer service" is all about? A well-trained monkey can do that, but when you go above and beyond you become a SERVANT. Here are some thoughts about what defines … (10 comments)
customer service: I Wish My Buyers Would _____.
- 03/04/11 01:32 AM
Be careful what you put in that blank! Do me a favor and fill it in with YOUR thoughts... go ahead, I'll wait. "I wish my Buyers would _______________." Got something? Here are some words that came to my mind: ... decide already!... get in or get out!... stop being so picky.... get preapproved (yeah, that's a biggie).... say 'yes' to that inspection. Most Realtors have been playing this game for a while and maybe forget what it's like to be on the other side. Most of my thoughts focused around what the buyer should DO or ACT. Are we still … (9 comments)
Author Bio: Jay O'Brien specializes in Real Estate in the Kansas City metro area, including the Northland of Kansas City : Liberty : Gladstone : North Kansas City : and Kansas City. Jay is licensed in both Missouri and Kansas and has helped clients in Overland Park, Leavenworth, Olathe, Smithville and many other areas in the metro. Jay uses technology in new and interesting ways to market listings, as well as helping buyers to find their perfect homes. Want to make Real Estate fun? Give Jay a call and see if he can EARN your business. 816-774-1357.
Do you love your work? Do you think real estate is fun? (More importantly, do YOUR CLIENTS think real estate is fun??)
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