great customer service: Customer Service is the KEY to Retaining Business
- 03/07/12 02:10 AM
Customer Service is the KEY to Retaining Business When you visit a retail location, whether it is a grocery/department store, restaurant, a dentist/doctor or a car dealership, when you walk away feeling the Queen of something.....It is a good feeling! I purchased a Lexus almost two year ago from Kuni Lexus, and this past week I had some maintenance to get done on my car. While in a tire shop to get the tires rotated I found out the “lug nut lock tool” that was in my car, was not the one needed to remove my tires. A call
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