professionalism: Do You Record Your Own Voice Mail Messages?
- 04/08/12 01:28 AM
Do You Record Your Own Voice Mail Messages? I’ve often wondered why some people don’t record their own voice mail messages, especially in our business. It just strikes me as odd. But maybe that’s just me.
I’ve called 2 agents in the last day for appointments and it was clear it was not them in the recording, not just from the voice (a female voice for a make agent in one case) but also the message itself – “so and so is not available but if you will leave her a message…”
It may have been fortuitous, but I decided to click on newbie Jolie Kirsten – and you should too.
Jolie’s most recent post, and there are only a few but she is well on her way, was about a faux pas she committed with some buyers recently.
Who hasn’t had one … (8 comments)
professionalism: What Lens Are You Looking Through?
- 11/16/11 12:15 PM
What Lens Are You Looking Through? We all have different perspectives – different lenses we gaze through which color our interpretation and impact how we behave.
I worked for a Sr. VP in one of my corporate roles years ago and he always encouraged us to consider the lenses that others are looking through when a certain situation arises. (photo courtesy of bgottsab on Flickr)
It’s certainly an apt analogy in our business.
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For example…
Sellers often fail to look at their home the way a buyer would. Their lens is … (30 comments)
At least I think we did…I’m not sure. It was like holding a limp rag. And unfortunately that sort of hand shake always throws me off, especially since you don’t run across it very much. It’s not a great first impression, IMO.
Are they afraid of shaking hands, or simply don’t want to?
Are they not pleased to be meeting me?
Is the physical touching a problem?
One has to wonder.
The hand shake is such … (8 comments)
professionalism: The Art of the Handwritten Thank You Note
- 04/21/11 04:39 PM
The Art of the Handwritten Thank You Note We've all heard, or most have, that there's something special about a handwritten "thank you" in today's age of email, texting, voice mail and mass produced newsletters and postcards. We all get bombarded with what I call artificial or impersonal communication, standing over the circular inbox to file it or tapping the delete key to make it go away. Admit it - you do that don't you? It's likely most of this form of communication makes less impact than we would hope, and our well-intentioned efforts may be met with a ho hum … (99 comments)
professionalism: Things We Should Say, But Don't
- 03/27/11 05:34 AM
Things We Should Say, But Don't I wrote a post a couple of weeks ago about the things we probably shouldn't say but do. It garnered a lot of attention and comments. It was fun to write, but there was a very definite serious side to my thinking. It occurred to me, upon reflecting on some recent experiences, that there are probably things we should say, but we don't. And not just in business. For example: "No." This is a big one. Whether we are fearful of annoying someone, want to please them, or just don't have it in our gut … (59 comments)
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Do You Record Your Own Voice Mail Messages? 
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