dealing with criticism: What do you do with a bad review? - 11/02/11 08:43 AM
What do you do with a bad review?

 Today I called on a client who recently closed on her house.  I like to follow up with my buyers a week or so after closing to see how things are going and check in.  Luckily she loves her house and her move has gone very smoothly.  During the course of the conversation she brought up the fact that her lender sent her several requests for a survey.  She initially declined but after several (and by several, I mean like FIVE) requests she obliged. 
 

For the most part, she was … (15 comments)