customer service: How S.W.A. made a fan of me.
- 01/29/17 11:55 AM
People who know me, know I am a first class seating type of guy. If I fly, I am willing to pay for the upgrade. That being said, because of the actions of Southwest I always, when possible choose to fly SWA. Obviously, they have no first class seating, however I have to say in my experience the company is first class. About twenty years ago, my older brother was diagnosed with Melanoma Cancer which had spread through his lymph nodes. Anyone who know anything about this type of cancer will tell you that the chances of survival is around 35%, or it … (2 comments)
customer service: Make a fan
- 01/28/17 10:30 AM
Many years back, a family stayed at the Disneyland Hotel. Like most parents they had purchased their children plush toy souvenirs. The first morning, when the family set out for their adventure at Disneyland the children left their toys on the bed (most likely to catch some extra sleep). After a long day at the park, the family returned to the room to discover the toys were not on the bed where they had been left. Frantic the children went through the room looking for their cherished toys to find them in various places throughout the room, Mickey was hanging by his … (24 comments)
People who know me, know I am a first class seating type of guy. If I fly, I am willing to pay for the upgrade. That being said, because of the actions of Southwest I always, when possible choose to fly SWA. Obviously, they have no first class seating, however I have to say in my experience the company is first class. 
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