Collecting Rent Collecting rent is the goal of your property business. It is the fruit of the labor with respect to renovating and leasing the property. Being a landlord doesn’t mean you have to be callous. It’s important to be cordial, prompt and exact in every encounter with your tenants. However, there is a difference between being nice and polite, and being your tenant’s friend. Being a friend makes it hard and awkward to collect rent or assess late charges. This is why I follow strict rules and guidelines for all my tenants when it comes to collecting rent. Number 1: Never accept (5 comments)