Next to ensuring that business practices are legal and ethical, nothing is more important for your job that serving customers. That's why customer service is everyone's responsibility-regardless of whether you deal directly with your customers in a office or you work "behind-the-scenes" supporting those employees. Everyone must pitch in....everyone must contribute. "If you are not serving our customers, you better be serving someone who is!"
What does all this mean for you? Well, if you're going to be successful in your job and meet expectations, you need to provide the absolute best service possible to our customers you interact … (2 comments)
customer: We wont my customer call me back?
- 02/03/11 03:57 AM
Lack Of Follow-Up Many sales people say they will do something then fail to follow through. This ranges from promising to get information to taking care of a problem or concern. Many people use this as a barometer before they make a final buying decision. Here's how: A potential customer asks for a particular piece of information and the sales person promises to deliver it by a certain date. The deadline passes and the prospect has to call and remind the salesperson. Because the sale has not been finalized, warning signals sound in the customer's mind. After all, if the sales … (0 comments)
Are you looking to improve the quality of service in your Company? If so I've got five words for you:
THE CUSTOMER IS IN CHARGE!
Despite beliefs held by some, you really work for each customer that does business with us. They have a need (or want), and have come to your business to fill that need, and they are the ones who will "foot the bill." Yes, the customer is in charge (or at least should be). You need to remember that. More importantly, you need to behave like you remember it. How do … (3 comments)
Failing to acknowledge and help customers-even if it's merely to say, "Thanks for coming it. I'll be with you shortly,"-is rude, inconsiderate, and unprofessional. It represents bad service and a poor business practice. Andy anyone does it, including you and me, is a poor business practitioner. Don't let that "shoe" fit YOU!
Most of our customers are reasonably patient people. They're typically willing to wait their turn-as long as you're serving someone else, acknowledge their presence, and get to them as fast as you can. But if you're not helping another customer, you better … (2 comments)
customer: What Does Everyone Want And Need?
- 01/20/11 06:43 AM
We want it, we need it, we expect it, and we rely on it. We talk to others about it. It's a regular part of our lives-something we experience almost every day, in one form or another. When we get it, sometimes it's great....sometimes it's okay.....and, all too often, it's not very good at all. It is: CUSTOMER SERVICE.
And providing it is what your job is all about
When you accepted employment with your company, you took on a significant responsibility; taking care of the people who keep your companies business IN business. No job is any more important than … (5 comments)
Real Estate News with a Value added punch Clear Lake Texas Real Estate
I think this is a good rule to live by!
"We are not put on this earth for ourselves, but are placed here for each other. If you are always there for others, then in time of need, someone will be there for you."
~ Jeff Warner
Help others serve
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