brokers: Zillow is Now "Encouraging" Consumers On Which Broker To Choose? - 12/14/11 02:51 AM
Sometimes you read something that just doesn't sound right, so you read it again and are even more astonished. J. Philip Faranda published a post Zillow Agent Reviews: A Request for Sanity in which he described his surprise about an email he received from Zillow about a consumer who wrote a negative review about Phil. Zillow wrote this to Phil
...we are extending you a “Free Pass” and will not publish this review on your Zillow profile. Please note that this is a one-time courtesy and that you will not receive a “free pass” for similar reviews submitted for you in the future.
But … (121 comments)