customers expectations: Every Company’s Greatest Asset
- 11/04/17 10:19 PM
Every Company’s Greatest Asset
“Every company’s greatest assets are its customers,
because without customers there is no company”
Michael Le Boeuf American Businessman, Author
As I see it . . . . . . .
Every company’s greatest asset
A company with a consistent flow of new customers . . . . has no limits.
A company that maintains their customer base . . . . and grows it . . . . will thrive.
A company with no customers . . . . or not enough customers is either out of business . . . . or on their way out of business.
Meet and exceed your customers’ … (12 comments)
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customers expectations: The Cornerstone of . . . . Your Success
- 11/07/16 07:45 PM
The Cornerstone of . . . . Your Success
“If you believe in unlimited quality and act in all your
business dealing with that integrity,
the rest takes care of itself.”
Frank Perdue 1920 – 2005, CEO and Founder
of Perdue Farms
As I see it. . . . . . . .
The cornerstone . . . . of your success
The cornerstone of your success is found . . . . in the quality of your product and or services.
The product and or service . . . . that consistently exceed the customer’s expectations will become a leader in its field . . . . … (9 comments)
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customers expectations: Make . . . . a Difference
- 01/25/16 06:53 AM
Make . . . . a Difference
“It’s easy to make a buck.
It’s a lot tougher to make a difference.”
Tom Brokaw, Journalist
As I see it. . . . . . . .
Make . . . . a difference
Don’t settle for doing what’s easy . . . . make the extra effort to make a difference in the things you do.
Set your customers expectations . . . . and then exceed them . . . . and make a difference.
Look at the horizon not to the past . . . . and lead a life of making a difference.
Make . . . … (7 comments)
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customers expectations: Increasing Your Business Opportunities
- 09/14/15 01:41 PM
Increasing Your Business Opportunities
“If you don’t wow them . . . . it’s likely that you won’t do
business with them.”
Lou Ludwig, Sales and Management Consultant, Success
Coach, Speaker, Trainer and Author
As I see it. . . . . . . .
Increasing your business opportunities
You increase your business opportunities when you set a high standard for your business . . . . . and for the level your customer service that you consistently deliver. Your customer service . . . . will be measured by your ability not only by meeting your customers expectation . . . . but in … (17 comments)
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customers expectations: Customer’s Expectations
- 06/01/15 06:43 AM
Customer’s Expectations
“Customers don’t expect you to be perfect; they do
expect you to fix things when they go wrong.”
Donald Porter, British Airways
As I see it. . . . . . . .
Customer’s expectations
Customers expect you to do what you said you’re going do . . . . and they expect you to get it done well . . . . and on time.
They expect you to be trustworthy . . . . and to be someone that they can count on.
They are expecting you to communicate with them in a timely fashion . . . . and to keep them … (9 comments)
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customers expectations: Creating Value in Your Services
- 09/19/14 01:22 PM
Creating Value in Your Services
“Give every man more in your value than you take from him
in cash value; then you are adding to the life of the
world by every business transaction.”
Wallace D. Wattles 1860 – 1911, American Author
As I see it . . . . . . .
Creating value in your services
Your customers will judge the value of your services.
When you services exceed your customer’s expectations . . . in the mind of your customers the value of your services, exceed the cash value that … (11 comments)
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customers expectations: Do It With Excellence
- 04/19/14 01:22 AM
Do It With Excellence
“The shortest way to do many things is to do only one
thing at a time.”
Sydney Smiles
As I see it . . . . . . .
Do it with excellence
My grandfather taught me a very valuable life lesson as a youngster . . . . He said “Louie measure twice and cut once.”
When you measure twice you verify what you’re going to do before you do it. And when you cut a piece of wood the wood is cut correctly. As a result you only … (4 comments)
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customers expectations: Being Honest With Yourself
- 04/12/14 10:52 PM
Being Honest With Yourself
“Character is doing the right thing when nobody’s looking.
There are too many people who think that the only
thing that’s right is to get by, and only thing
that’s wrong is to get caught.”
J.C. Watts, Politician, Football Player
As I see it . . . . . . .
Being honest with yourself
Character is earned . . . . in the many things that you do when no one is looking.
Character is in doing the right thing . . . . even when there’s no one … (6 comments)
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customers expectations: A Business Devoted to Service Stands Alone
- 03/23/14 12:23 AM
A Business Devoted to Service Stands Alone
“A business absolutely devoted to service will have
only one worry about profits. They will
be embarrassing large.”
Henry Ford 1863 – 1947, American Industrialist,
Founder of the Ford Motor Company
As I see it . . . . . . .
A business devoted to service stands alone
There are leaders in business . . . . there are the followers in business . . . . and there is the pack in business.
The leaders set the pace in business . . . . … (5 comments)
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customers expectations: When It’s Time For Change – Make the Change
- 08/27/12 01:17 PM
Motivational Power Quote
When It’s Time For Change – Make the Change
“There is at least one point in the history of any company
when you have to change dramatically to rise to the next level of performance, miss that moment and you start to decline.”
Andy Grove, Intel CEO
As I see it . . . . . . .
When it’s for time for change – make the change
The history of the business world is littered with failed business models.
The businesses didn’t fail because they couldn’t change or adjust, they failed because … (11 comments)
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customers expectations: Actions Define You
- 03/06/12 09:44 PM
Motivational Power Quote
Actions Define You
“Do you want to know who you are? Don’t ask.
Act! Actions will delineate and define you.”
Thomas Jefferson 1743 – 1826, 3rd President of the United States
As I see it . . . . . . .
Actions define you
When everything is said and done we will be defined by our actions.
We can talk about what we’re going to do. But people will define us by the actions we take and not on what we are talking about doing.
If you’re looking for … (3 comments)
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customers expectations: William Bernbach, Ad Executive
- 01/25/12 12:34 PM
Motivational Power Quote
Personal Promotion Sets The Expectations
“The most powerful element in advertising
is to tell the truth.”
William Bernbach, Ad Executive
As I see it . . . . . . .
Personal promotion sets the expectations
Your personal promotion sets the expectations . . . . for the your target audience. From your personal promotion your audience will form a perception of what they should expect from you as a professional and if your services will fit their needs.
There is a fine line of what you communicate in your message to … (7 comments)
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customers expectations: Customers Expect Us To . . . .
- 11/18/11 06:37 AM
Motivational Power Quote
Customers Expect Us To . . . .
“Customers don’t expect you to be perfect;
they do expect you to fix things
when they go wrong.”
Donald Porter, British Airways
As I see it. . . . . . . .
Customers expect us to . . . .
Customers expect us to do what we said we’re going do and they expect us to get it done and on time.
Customers expect us to do things with excellence and don’t want to hear excuses.
They expect us … (4 comments)
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customers expectations: Customer Service is Your Business Advantage
- 11/11/11 08:26 AM
Motivational Power Quote
Customer Service is Your Business Advantage
“Being on par in terms of price and quality
only get you into the game.
Service wins the game.”
Tony Alessandra, author and speaker
As I see it. . . . . . . .
Customer service is your business advantage
Your service is the price you pay to get you into the door with your customers.
The quality of your service can keep you in the game or close the door behind you for future business.
But if you want to … (7 comments)
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customers expectations: A Powerful Rule of Success
- 02/23/11 02:50 PM
Motivational Power Quote
A Powerful Rule of Success
"Here is a simple but powerful rule . . .
always give people more
than they expect to get."
Nelson Boswell, author
As I see it. . . . . . . .
A powerful rule of success
Customers are not all the same they are unique as individuals; they have specific needs, expectations and motivations.
As a professional we have to understand our customers to successfully service their needs.
Each customer coming into a business relationship with a set of predetermined expectations. They set the bar for what … (10 comments)
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customers expectations: Unlocking the Secret to Customer Satisfaction
- 09/16/10 05:58 AM
Motivational Power Quote
Unlocking the Secret to Customer Satisfaction
"There's no great mystery to satisfying your customers.
Build them a quality product
and treat them with respect.
it's that simple."
Lee Iacocca, auto executive
As I see it. . . . . . . .
Unlocking the secret to customer satisfaction
A key to satisfying customers is to understand your customer, their motivation, their needs and their expectations. Creating customers satisfaction is not created in a vacuum, it's a joint venture between the customer, our company and us.
Our product has to meet the customer's needs and … (5 comments)
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customers expectations: Customer’s Expectations
- 03/02/10 12:12 PM
Motivational Power Quote
Customer's Expectations
"Customers don't expect you to be perfect;
they do expect you to fix things
when they go wrong."
Donald Porter, British Airways
As I see it. . . . . . . .
Customer's expectations
Customers expect us to do what we said we would do and they expect us to get it done on time.
They expect us to be trustworthy, and someone that they can count on.
They are expecting us to communicate with them in a timely fashion.
Customers are expecting us to successfully fill full … (8 comments)
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customers expectations: Make a Difference
- 03/01/10 12:34 AM
Motivational Power Quote
Make a Difference
"It's easy to make a buck.
It's a lot tougher to make a difference."
Tom Brokaw, journalist
As I see it. . . . . . . .
Make a difference
Don't settle for what's easy make the extra effort to make a difference in the things you do.
Set your customers expectations and then exceed them and make a difference.
Look at the horizon not to the past and lead a life of making a difference.
Make a difference in some ones life, and you'll make a difference in … (9 comments)
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Every Company’s Greatest Asset
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