virtual assistant: Service with a Side Salad
- 09/21/09 03:04 PM
I had lunch today with a colleague at the River City Grill in the Cincinnati Marriot Northeast in Mason, Ohio. I ordered a Rueben and my lunch guest had a salad - ordinary working lunch, right? Far from it. Our lunch was an experience in delivering great customer service. My guest wanted a salad she had enjoyed at that same restaurant a long time ago. Not seeing it on the menu, she mentioned the salad to our server who informed us it was no longer on the menu. No problem, my lunch guest simply ordered something else from the menu and our server left to turn in the orders. … (1 comments)
virtual assistant: Are You Ready for Your Close Up?
- 09/11/09 06:07 PM
A gentle warning to those of you who Web cam messages from your home office: Newsflash! we can see you - and the messy office behind you. Remember the old phrase " a picture speaks a thousand words?" Your office is a visual backdrop in your video post. And it just may be sending a contradictory message to the people you are trying to reach. Look behind you. When you start posting video from your Web cam, you are creating a commercial about yourself, a commercial highlighting your skills, knowledge, business, even your personality. Before you "take the stage" consider the … (3 comments)
I had lunch today with a colleague at the River City Grill in the Cincinnati Marriot Northeast in Mason, Ohio. I ordered a Rueben and my lunch guest had a salad - ordinary working lunch, right? Far from it. Our lunch was an experience in delivering great customer service. My guest wanted a salad she had enjoyed at that same restaurant a long time ago. Not seeing it on the menu, she mentioned the salad to our server who informed us it was no longer on the menu. No problem, my lunch guest simply ordered something else from the menu and our server left to turn in the orders. … (1 comments)
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