client experience: How to make your clients feel special in 2017 - 01/04/17 10:16 AM

They might not say it, but your clients want to feel like they’re the only ones you’re working with. By making sure they have an unmatched client experience, you’re setting yourself up for more referrals and radiant reviews. It’s a total win-win.  
Here are some easy ways (that go a long way) to show you care about your clients:
Before they’re your client
Practice great communication. Respond to all inquiries quickly and kindly. Not only do prompt responses show prospects you have time for them, but they might also prevent prospects from seeking out your competitor. Provide free and honest advice before … (1 comments)