word of mouth marketing: 5 Secrets of Word of Mouth Marketing (2nd part)
- 10/10/07 06:45 AM
Secret #2Marketing is not something that you do to your target (the customer), it is a service for the customer. The age old adage that customers are always right doesn't seem to rhyme here. I am a customer myself and sometimes (oftentimes?) because of the line of my work (an outsourced customer support/sales person) I get into that mindset that if I don't find a service/product to be working then I can just run roughshod over the whole thing. Marketing is indeed a 2 way street - we (as 1st class marketers) bring our products / services to where they (3 comments)