An associate of mine shared this with me earlier and I thought I would forward it along :-) A customer is the most important person in any business A customer is not dependent on us, we are dependent on him/her A customer is not an interruption of our work, he is the purpose of it A customer does us a favor when he/she calls, we are not doing him/her a favor by serving him/her A customer is a part of our business, not an outsider A customer is not a cold statistic, he/she … (6 comments)
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