customer service: BEWARD DO NOT USE E NEIGHBORHOODS CUSTOMER SERVICE NIGHTMARE!! BEWARE
- 03/20/08 04:23 AM
I HAVE BEEN CHARGED AND THEY WILL NOT CANCEL MY SERVICE. THE PHONE CALL TO CUSTOMER SERVICE WENT INTO A SHOUTING MATCH FOR ALMOST A HALF OF AN HOUR. THEY TOLD ME I SHOULD NOT BE CANCELLING THE SERVICE EVEN IF I DO NOT USE IT FURTHERMORE THEY INFORMED ME THAT A GOOD AGENT WOULD BE PROSPECTING SO THEREFORE THEY ARE ALSO TELLING ME HOW TO RUN MY BUSINESS. THE CUSTOMER SERVICE PEOPLE ARE TOLD NOT TO LET YOU CANCEL AND WHEN YOU DO CANCEL THEY CONTINUE TO BILL YOUR CREDIT CARD. I GOT THE TOTAL RUN AROUND. I HIGHLY SUGGEST THAT YOU DO NOT USE … (3 comments)
I HAVE BEEN CHARGED AND THEY WILL NOT CANCEL MY SERVICE. THE PHONE CALL TO CUSTOMER SERVICE WENT INTO A SHOUTING MATCH FOR ALMOST A HALF OF AN HOUR. THEY TOLD ME I SHOULD NOT BE CANCELLING THE SERVICE EVEN IF I DO NOT USE IT FURTHERMORE THEY INFORMED ME THAT A GOOD AGENT WOULD BE PROSPECTING SO THEREFORE THEY ARE ALSO TELLING ME HOW TO RUN MY BUSINESS. THE CUSTOMER SERVICE PEOPLE ARE TOLD NOT TO LET YOU CANCEL AND WHEN YOU DO CANCEL THEY CONTINUE TO BILL YOUR CREDIT CARD. I GOT THE TOTAL RUN AROUND. I HIGHLY SUGGEST THAT YOU DO NOT USE … (3 comments)
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