transaction coordinator: Usually I’m the Transaction Coordinator but Sometimes I’m the Coach
- 01/06/18 12:02 AM
Recently I had a conversation with a client who we coordinate transactions for, she’d been working hard, and she hadn’t written a contract in almost a month. Needless to say she was frustrated!
She told me she looked around the office saw others were having success, doing the same things she was. Yet she wasn’t getting anyone to sign on the dotted line.
As we chatted I truly felt her frustration, I too feel that sometimes as the owner of a transaction coordinating company, I work, and work, and work yet don’t get the kind of results I’d want or as fast as … (0 comments)
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transaction coordinator: Lagniappe ~ The Secret Ingredient to Success in Real Estate
- 12/30/17 12:11 PM
One of my favorite words to say is Lagniappe, (pronounced LAN-yap) which means “‘to increase; to add’”. The idea of getting something a little extra when making a purchase makes us all smile. That extra is something that exceeds our expectations, like a baker’s dozen. The little extra things when done well that make others feel good about buying from you. For many like me and my team of Transaction Coordinators, increasing value or adding something extra when clients use my team’s services thrills me even more.
This week I’m in New Orleans, which is where the word is most often heard … (2 comments)
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transaction coordinator: Work Your Business Like a Business
- 11/25/17 10:13 AM
By Beth Barnett, Director of Communications
I remember hearing this phrase as a brand-new agent. I don’t think the ink on my license had dried yet! This sounded great and I remember being so excited. I also remember that in my inexperience and naivete that I hadn’t a clue what that statement meant. I then spent years and a fair amount of my hard-earned money with coaches, seminars, books, mentors, colleagues and even competitors learning exactly what this phrase really means.
So, in an effort to pay it forward here’s a few bullet points for you to ponder.
Set achievable goals; should have … (2 comments)
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transaction coordinator: Top 10 Reasons to Fire Yourself as Transaction Coordinator & Delegate
- 11/25/17 09:53 AM
Top 10 Reasons to Fire Yourself as Transaction Coordinator and Delegate Your Way to a Raise!
Several years ago I met with the owner of a Florida based brokerage about encouraging the agents who worked with him to use our Transaction Coordinator services. There were several savvy Realtors in his firm that were already clients who suggested I call on him. At the meeting he was a bit stubborn and was rather ‘old school’, saying that “What will they do then if they don’t coordinate the transaction?”. Shocked I said, “Sell more homes, take a vacation, volunteer…..uh,…., the list is almost as … (2 comments)
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transaction coordinator: The Power of Checklists
- 11/24/17 10:18 AM
Checklists are not unique in bringing a transaction coordinating business to order and nothing new to my fellow entrepreneurs. Yet, many resist and often work much harder than necessary to get from start to finish. Many mistakes can be dramatically reduced or eliminated by putting together simple checklists and using them.
“Really?!” You say. Yes, in our office checklists are essential in making sure that we are managing everything the way our clients want.
And we’re not alone. Consider the following who have implemented checklists that save lives, avoid disasters, and get more accomplished.
Medical Checklists
Disturbed by the thousands of needless deaths in … (4 comments)
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transaction coordinator: Staying Connected Without Going Crazy
- 11/19/17 11:54 AM
More than 17 years ago, when I started in real estate, we didn’t use the internet. There were no websites to get instant information on taxes or neighborhoods. We didn’t have “CrackBerrys” or “iPhones” to instantly know when someone wanted us either by mail or text.
Yet, closings took place day after day after day.
Now, I’m not suggesting that we go back to the dark ages, I love technology and can’t imagine life without the internet or my android phone. What I am suggesting is that we regain control over our communication and make meaningful connections to build relationships and future business. … (0 comments)
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transaction coordinator: More Sales….. Less Selling
- 11/19/17 10:13 AM
The easiest way to increase business is by staying connected with those that already know, trust, and adore you. This is the number one strategy of many top sales and business professionals. They realize that nurturing a relationship, building rapport, and staying connected is one of the best and possibly the only way to build a business filled with referrals.
This topic has come up recently with several clients in my transaction management business which tells me that it’s time to expand on it here.
The latest call was similar to the others and went something like this. Jim (not his real name) … (2 comments)
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transaction coordinator: In House Transaction Coordinating vs. Virtual Transaction Coordinating
- 11/18/17 07:36 AM
In House Transaction Coordinating Service vs. Virtual Transaction Coordinating
This is an actual email I received today:
“Would love to talk to you about the closing coordination services you offer. We have a gal that does it in our office, but our phones are SO busy that it is hard for her to do that and answer all of the calls without things falling through the cracks!”
As of this blog post I haven’t spoken to the agent who wrote it however sadly her situation is not unique. Well meaning offices often bring in a Transaction Coordinator into the office to help the agents … (2 comments)
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transaction coordinator: How Long for your Transaction Coordinator to Start on Your New File
- 11/14/17 09:08 AM
How Long Should it Take for your Transaction Coordinator to Start on Your New File
Yesterday I received a call from a Realtor interested in our Transaction Coordinating services.
As always I want to get to know the callers before I launch into what we do, so I asked her to “please tell me about your business and why you are considering hiring a transaction coordinator at this time”.
Sadly her reply was “well I’ve been trying to engage with one for a while, but having no luck”.
She went onto tell me that she found a transaction coordinator (TC) in Virginia who she spoke … (0 comments)
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transaction coordinator: Gain Time and Increase Profits
- 11/09/17 11:58 AM
One of my favorite books is The EMyth Revisited by Michael E. Gerber. The book tells the story of why many small businesses fail and offers suggestions on preventing it. Much of it has to do with systems, or lack thereof. Systems are what can help you take your Real Estate business to the next level. They enable you to consistently deliver top quality service to your clients always, and from each member of your team. When I started out as a transaction coordinator I knew that I wanted to help many Realtors and this book has helped me to do … (2 comments)
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transaction coordinator: Essential Mechanics of a World-Class Business!
- 11/07/17 04:49 AM
As a Realtor, investing in your future business needs may seem silly to some when all you really want is the phone to ring and the leads to convert to sales. However, without a proper foundation it’s difficult to fully capitalize on all the marketing and lead generation that’s being done or to grow a sustainable business.
Many years ago when I was founding Transaction Management Consultants, I read the book “The EMyth Revisited” by Michael Gerber, which totally changed the way I thought about business. I learned that no matter how big my transaction coordinator team got, the only way it … (1 comments)
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transaction coordinator: Contract to Close ~ Not the Sexiest Part of Real Estate!
- 10/28/17 01:22 PM
Over the years of being a real estate transaction coordinator I’ve met a lot of Realtors. I often ask them what they love most about their career and I hear things like:
Meeting and getting to know new members of the community.Helping people find the right home for their family.Helping a seller get the best price for their home.Negotiations – “I love helping my clients get the best for them”.Being a part of building a great community.Flexibility in my schedule so I can be there with my children after school or field trips. The ability to create a nice income being of … (3 comments)
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transaction coordinator: All Rock Stars Know
- 10/26/17 11:48 AM
I’m a big fan of live music and attending concerts, from small intimate venues in coffee shops to large multi-stage outdoor festivals. Many years ago while at the De Luna Festival in Pensacola and watching the Jane’s Addiction concert, I had this huge realization and appreciation for all that it takes to put those four guys on stage for a concert. While the band is focused on performing for the audience, there is a large crew making sure that everything possible is done to provide the best experience for those in attendance, not unlike a transaction coordinator. Giving the concert attendee … (1 comments)
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transaction coordinator: Action Speaks Louder Than Words!
- 10/18/17 11:59 PM
Remember the saying we heard as children, actions speak louder than words? At least in my house that was a common one. As a kid, I’m not so sure that it meant much, other than clean your room now and stop telling me you’ll do it later. Mom liked us to take immediate action and not give her lip service about a future time we’d like be cleaning, and it’s a tenet I apply to my Transaction Coordination business to this day.
I heard this saying again recently when I was meeting with a sales manager of a large real estate office. … (0 comments)
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transaction coordinator: Aren’t All Realtors Alike?
- 05/31/17 11:40 AM
Over the years, I’m sure you’ve met someone perhaps at a dinner party or networking event, told them you’re a Realtor and then had them say “oh, my cousin, sister, brother or friend (pick one) has a real estate license, they do it part-time for extra money”. Like nails on the chalkboard, the hairs on the back of your neck begin to rise as you know darn well that having a real estate license is just not the same as having a real estate business.
Just because someone has a particular title or is in a certain business doesn’t mean they are … (1 comments)
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transaction coordinator: Why Did You Choose a Career in Real Estate?
- 05/18/17 03:31 PM
There are almost as many reasons for people choosing a career in real estate as there are Realtors in the business.
Some are seeking flexibility and freedom with their schedules and see being an independent agent as a means to control their schedule. There are those that love sales and see this as a place to make their mark. While others are passionate about helping buyers and sellers realize their individual home-ownership dreams and have answered the call.
And there are some who simply watched a TV show and thought, “that looks easy” and got into the business having no idea what they … (1 comments)
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transaction coordinator: How do you see it?
- 10/07/16 01:07 AM
Recently my sweetie came home and told me about an experiment he’d done at work that I thought you may like. Prior to a scheduled meeting he was leading he wrote the following on the white board:
9 x 1 = 7 9 x 2 = 18
9 x 3 = 27 9 x 4 = 36
9 x 5 x45 9 x 6 = 54
9 x 7 = 63 9 x 8 = 72
9 x 9 = 81 9 x 10 = 90
As his co-workers entered the room and got settled he asked them to look at the board and tell him … (1 comments)
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transaction coordinator: Giving Birth to an Elephant……………. I Mean Book
- 03/03/16 10:48 PM
Several years ago I had a big exciting idea, I’d write a book about the things I’d learn as the owner of a transaction coordinator business. It would help Realtors and Investors alike learn some of the secrets I’ve learned to successfully manage hundreds of transactions each month. It would also be a tool that my team would use as we grow to help train more transaction coordinators. It was a book I wished I’d had when I opened my transaction coordinator business 10+ years ago.
It sounded like a brilliant idea and so I started writing, and writing, and writing. … (22 comments)
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transaction coordinator: Is Hard Work What It Really Takes?
- 02/08/16 11:01 PM
Sometimes I like to argue, not to be mean or hurtful, simply to get someone to see things a little differently and perhaps help them change the way they do things so they can have what they really want.
Case in point – Not long ago I was in a real estate event chatting with a group of agents, the event leader had invited me there to talk about the transaction coordinator services my company provides in an effort to help the agents take their business to the next level. As I’m just getting into my presentation I hit on the … (2 comments)
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transaction coordinator: The New Home Buying Experience…..from a New Home Buyer
- 01/14/16 10:39 PM
Like you, because I’m in real estate when I meet new people I’m often asked about the industry, what’s happening, my take on the market or if this is “normal” when someone buys or sells a home. Sometimes I’m also told stories that leave me a little disappointed those involved and their lack of professionalism.
Recently a new friend of mine told me about his home buying experience and after hearing it I thought it was only prudent to share it with you.
After relocating to the St. Augustine area and renting a condo he began searching for a home to purchase. Like … (0 comments)
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Recently I had a conversation with a client who we coordinate transactions for, she’d been working hard, and she hadn’t written a contract in almost a month. Needless to say she was frustrated!
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