word of mouth: THE MIND OF THE CLIENT
- 05/05/20 09:57 AM
Whatever your profession is and services offered either as an agent or layman the client is thinking, wanting and expecting and customer service demands we get to the heart of the matter timely as well as do a good job providing we get the job to do. In Real Estate often clients do not know what to do or whom to choose except that they want an agent in the majority of situations.
THE CHOICE TO AGENT-UP
The mindset of a client to look for an agent to protect their position is a wise/safe move considering the risk & amount of money at work … (8 comments)
|
word of mouth: SURPRISE and POWER of SOCIAL MEDIA
- 01/02/20 01:13 PM
At some point in your lifetime you will come to realize and make an effort to give-back or assist another in some way perhaps out of a need or to fill a void for all concerned. It is profitable to invest in serving others and mark it down as charitable work when you do. Look around and you will see so much you can do
SAYING ALL THAT
I like volunteering. I manage my time so I can do so. I prefer to offer myself into things that I like but I am open to assisting where there is a need as well. Today, I … (2 comments)
|
word of mouth: AGENT ON BOARD or BORED?
- 12/23/19 06:50 AM
I have come across many a player in the Real Estate business allowing me to further educate myself in understanding the nuances and the obvious behaviors in regards to selling, buying, investing and renting Real Estate. Time and experience will teach where exams, quizzes, continuing credits do not. When one gets licensed it is the beginning of really knowing what is going on and why. A license to practice is like an admission ticket to an expensive not to be done over event
NO DISRESPECT TO THE NEW-BY
In any chosen field, if practiced for any length of time and of course in the real and applicable … (10 comments)
|
word of mouth: KEEP YOUR PROMISE (integrity power)
- 12/18/19 07:10 AM
In every facet of life and function one thing stands out which is the core principal or the engine that drives it all and i.e. the integrity behind it or motive if you will. Take a moment to consider that when it comes to products and services plus interactive-relationships personal or professional promises are implied, expressed or succinctly made. It is similar to the flower and the bee dynamics
NATURE'S PROMISE EXCHANGE
The flower puts out a distinct message directly aimed at the bee in the form of a promise. Visit with me and you get pollen, rest and nourishment. The bee in return says I … (7 comments)
|
word of mouth: TO DO BUSINESS YOU MUST BE IN BUSINESS
- 12/02/18 08:09 AM
What does this mean "to do business you must be in business"? Business is an arena that functions for a purpose and specific end result. It is a bare bones operation raw and precise leaning heavily on cause & effect dynamics. Anyone can do business but being IN business is a frame of mind and where success awaits anyone who wants it! The secret to business success is out. Practicing business however remains the challenge
ATTITUDE
Number one rule: You have to like people! These are not mere words but an underlying action that propels your success. If people bother you, this is a … (6 comments)
|
word of mouth: CUSTOMER SERVICE IS ONGOING
- 01/09/18 08:25 AM
Serve others! It escapes the many in the business as they prepare to handle this subject on the defensive rather than in the greet and meet mode. Progress is always being made but holding to a high standard is always hard, consistent never-ending work. Why? Because it is people that have to serve and be served & they all tire of it at times
ONLY A MACHINE
This is where robotics, script & programming comes in handy as they just take the same footprint that seems or appears to work & repeat it every time believing that issues are being addressed. That's is what is … (8 comments)
|
word of mouth: EXPECTATIONS PERSONAL and PROFESSIONAL
- 10/29/17 11:34 AM
When anyone who is selling or serving the public for gain there is at all times an expectation of making or giving a precise specified result by the sender. The public or receiver is tuned into that expectation as well and what follows is the coming together of the two which will produce hopefully what both have intended. If done well the action is repeated. If not, it is subject to criticism
FAILURE
People are content to have what is represented. It is that simple. It is when that representation is not up to par, misrepresented or is defective (known or unknown) that triggers the negative … (5 comments)
|
word of mouth: CUSTOMER SERVICE (the dynamics)
- 08/29/17 08:54 AM
One of my favorite subjects and who hasn't been on one side or the other of this subject? For that matter, try to define it as in explaining it to someone who has not heard of it before. You see it has a purpose for both parties and if engaged correctly promotes well-being, repeat business and satisfaction to the parties. If not engaged, it cries out and can come with consequences for all involved as well
IS CUSTOMER SERVICE NECESSARY?
Take for instance please & thank you. It is not necessary to say these words but look how they help when used or hurt when … (2 comments)
|
word of mouth: WIZARD OF OZ BRANDING (word of mouth)
- 09/13/16 03:38 AM
I am speaking of the Wizard of Oz and the song that praises him quite well. We can learn from this that the Wizard has/had good word of mouth, excellent marketing and advertising and even has an exclusive business claim in Emerald City. He is the go to guy. We're off to see the Wizard is not so much a boasting but a reality and expectation to get something done!
HOW ABOUT YOU?
Can the same be said about you? Are people off to see you, your product or service because of the wonderful things you do? Are you smart enough to know that every encounter, whether successful … (4 comments)
|
word of mouth: NO EXCUSES
- 05/20/16 12:37 AM
Easier said than done these two words NO EXCUSES be. Interesting too depending on what side of the fence you are on when this comes up. If you are in pursuit of something or wanting a gain, then you are expecting NO EXCUSES when it is your turn to receive it. However, if you are providing a service or product, then others will call you out on NO EXCUSES
NO EXCUSE FOR THIS
Does anyone really want to know why something has failed when they go to get it? If you have a desire, whatever it is, and someone is offering that service or product, … (10 comments)
|
word of mouth: THANKS TO not available AGENTS
- 03/01/16 12:43 AM
I am speaking of all the agents that don't answer their phones, texts, emails and practice not being available especially when their is high end product that needs to either come or go in the marketplace. These agents get my special thanks for this one very good reason. It makes those that are available and respond quickly shine bright and look good
IS THIS A RECORDING?
How many times have I heard someone react with shock and surprise when they got a hold of an agent. It is so rare at times that the person calling actually mentions it. How NOT being available got started was probably … (47 comments)
|
word of mouth: WHATS IN IT FOR YOU?
- 09/25/15 08:53 AM
ME! I am in it for you. I am here for you to help you accomplish your goal, task, move, leap or progress. I stand ready, willing and able to follow your direction and help you accomplish your vision or complete a need. You see as a consumer, we are always looking for what is in it for me wherever me (you) goes.
WHY THIS?
Often, some products and services spend too much time boasting about themselves instead of the benefits they bring as it applies to the end user, consumer or product purchase. The person buying wants to know what they gain … (7 comments)
|
word of mouth: WHAT CLIENT THOUGHT OF REAL ESTATE AGENT
- 09/07/15 06:25 AM
It wasn't good. She used a Real Estate agent "friend" and as she shared this, her nose crinkled and eyebrows went up on the mention of the word "friend" to make her point. She said she would never do that again but then who does? Her RE agent friend was no friend at all. Here are some..
SLIGHTS....a coming!
Before we begin, I met these two in a Jacuzzi and one thing led to another and the story was shared. Word of mouth is powerful and what people really think should be taken seriously. Interesting to note that I understood it all. Here's the question! … (16 comments)
|
word of mouth: CLEVER MARKETING HANDLED JUST RIGHT
- 07/19/15 06:05 AM
There was a humble man who ran a modest tailor store in the old days who wanted to do more business. He thought and & thought and then came up with a plan custom suited for his operation. He slept on it and then decided that it would work. Now to risk it by testing it. Mr. Fink was going to build more business. He was sure of it!
HOW TO INCREASE BUSINESS?
Mr. Fink was a hard-working, meticulous man of superior standards and had learned how to conduct his business on the highest quality levels attainable. He only wanted a chance to … (7 comments)
|
word of mouth: YOU ENDORSE ME I ENDORSE YOU?
- 07/09/15 07:43 AM
How can we lose if we all endorse each other assuming we are worthy of the gesture. Let us take a moment to reflect on how all of us, with no exceptions, got to where we are with the help of others. Stop and think about this. The helping hand was visited upon you when you didn't know it and even when you did. You got help!
HELP (love) ONE ANOTHER?
If everyone helped one another, I mean just a take a moment to return a gesture or create one, what will be the effect of doing this? If successful business was done, … (8 comments)
|
word of mouth: WE GOT A PROBLEM my client says
- 06/02/15 09:40 AM
I have a dream client. Smart, humble and knows what he wants and what he doesn't want and knows the value of outsourcing subjects and services that he doesn't not know or shine in to those that do. He has the income earned from his labors and likes and wants value. Okay. So what is the problem?
A WORD FROM OUR SPONSOR
Before I divulge the problem (?), I want to state that I go out of my way to help people get their monies worth when they decide to spend it on me. Then, I always look for opportunities to exceed that experience because quite frankly, it brings me … (17 comments)
|
word of mouth: FOR SALE SIGN NOT YET
- 05/25/15 11:49 PM
I have a dream client. He has savvy, ethics and is focused as well as educated and open to reason. Whats not to like? Nothing! However, we do have different opinions. I noticed this right off. We are of like kind so I am really getting a glimpse of myself as he is doing the same when we interact. Our latest impasse?
SIGN ON PROPERTY
Now it is not a question if one should go up there. NO. We both agree it should. However, he wants it up when everything is perfect, done, performed and the house is error free, pristine and show-ready! To … (8 comments)
|
word of mouth: EVERYONE IS A REPORTER
- 04/25/15 11:37 PM
Businesses no longer have the one way street or the mighty "my way or the highway" position that they once enjoyed. NO. Today, if someone doesn't like the business for whatever reason valid or not, they can fight back via the Internet. The word of mouth goes into cyberspace! The business has a chance to prevent this. Many fail that opportunity
MISSION STATEMENT
Every business today has to have a purpose and the core of it is the transaction or point of sale. The operation has to have a name that defines its purpose and intention. The mission of the business should be made known … (16 comments)
|
word of mouth: WHAT ISN'T ALWAYS RIGHT BUT NEVER WRONG?
- 03/18/15 12:06 AM
The CUSTOMER. They are not always entitled to what they want, why they want it and when and in some cases customer abuse is out and about. When we expose ourselves to the public at large, we also have to take the dynamics that come with it. It's a mix at times and can be a distraction. So, the benefit has to go somewhere...
ENTER THE CUSTOMER
I get a tickle out of those signs that say "WE HAVE THE RIGHT TO REFUSE SERVICE TO ANYONE". What a mixed message when relying on the public to beat a path to your door. However, … (5 comments)
|
word of mouth: RUN NUMBERS OR PEOPLE?
- 03/17/15 12:17 AM
In many businesses and services, it is either a numbers game or a service oriented one. Either we are in a production mode or a personal service one. There are places that can and will do both like Disneyland, Costco and other big mover and shakers. Its when you find an operation that just does numbers, it may be missing something
PEOPLE HELPING PEOPLE
In the businesses that have discovered the power and longevity of running a customer service operation, the pay-offs can build a steady long-term business with predictable results. However, customer service is reliant on people treating people consistently and in a predictable rewarding way.
… (6 comments)
|
Whatever your profession is and services offered either as an agent or layman the client is thinking, wanting and expecting and customer service demands we get to the heart of the matter timely as well as do a good job providing we get the job to do. In Real Estate often clients do not know what to do or whom to choose except that they want an agent in the majority of situations. 
;)
;)
;)
