brokers: How Do You Handle Angry Clients?
- 06/15/10 08:50 AM
By Wendy Cole, Senior Editor, REALTOR® Magazine For an upcoming magazine story in REALTOR® Magazine, we'd like to hear from broker-owners and managers about effective ways of dealing with disgruntled clients and customers. If you've managed to turn unhappy folks into raving fans we want to hear about it. Have you set up a formal complaint processing system? How well has that worked out? Brokers, what have you taught your agents about how to cope with difficult clients and how not to torpedo their business relationships with them. Please e-mail Senior Editor Wendy Cole at mailto:w.cole@realtors.org with your insights and contact … (4 comments)
brokers: Does Your Brokerage Have a Fantastic Transaction Coordinator?
- 03/08/10 04:05 AM
For an upcoming article in REALTOR® Magazine, we'd like to hear about transaction coordinators who not only do a top-notch job, but who have helped devise a notable system or operate in some distinctive way to process transactions as efficiently and flawlessly as possible. We intend to profile transaction coordinators who can serve as exemplary role models in the business, and who may even do things differently from many of their peers. We'd be especially interested to hear from folks who make the best use of leading-edge technology in their transaction processing role. Please tell us how they (or you) stand out. Thanks. You can either reply here or … (2 comments)
brokers: Tell Us Why You Love Your Broker
- 01/29/10 04:33 AM
Here's your chance to brag about your broker. REALTOR® Magazine wants to hear from sales associates who think their broker (eg. company owner or manager) is the greatest in the world. Tell us briefly what you admire and appreciate most about him or or her and why they deserve to be featured in an upcoming issue of the magazine as role models for the industry. Please answer the following questions (if applicable) to help us decide who to include in the final article: 1.I'd never leave my broker because: 2.My broker has made a difference in my career in the following specific ways: … (87 comments)
brokers: Brokers: How Do You Keep Top Performers Happy?
- 01/08/10 03:57 AM
For an upcoming article in REALTOR Magazine's crowdsourced List Issue, we'd like to hear about the tips and strategies broker-owners and managers use to keep their best salespeople from being scooped up by competitors. Please leave comments here about the steps you take to keep your agents satisfied, noting the effectiveness of your methods, if possible. You can also email me, Senior Editor Wendy Cole, with your response. My email is wcole at realtors.org Thanks and looking forward to your input. … (52 comments)
By Wendy Cole, Senior Editor, REALTOR® Magazine
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