ups: UPS Store shows very poor customer service judgment (learn from it).
- 09/25/09 07:05 AM
I'm always fascinated by customer service, whether I'm ordering fast food, watching the Dodgers play or running errands. I am eternally optimistic that people care enough to provide great service...and I'm often disappointed.
Take, for example, my recent experience with the UPS Store in North Hollywood, CA. I was in a hurry and needed to ship several things that were unpacked. I walked into the nearest UPS Store and asked for a box, packing supplies and UPS overnight shipping. I also had with me a box, already prepackaged and postage-paid, that I just needed to drop in the US … (4 comments)
Business advice and useful information. Not always "on point" with mortgage lending or real estate...but that's BIG business, and knowing how to operate effectively is critical to success.
I'm always fascinated by customer service, whether I'm ordering fast food, watching the Dodgers play or running errands. I am eternally optimistic that people care enough to provide great service...and I'm often disappointed.
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