web: How to Maintain Traditional Customer Service in the Social Media Age
- 03/02/12 05:39 PM
Here's an interesting article by by Duke Chung: Duke Chung co-founded Parature in 2000 with a vision to provide superior customer support software accessible via the Internet. Today, Parature’s Software-as-a-Service (SaaS) product suite supports millions of end users worldwide in diverse industries from national associations, leading educational institutions, gaming & interactive media, manufacturing, services, and technology companies. Prior to Parature, Duke co-founded Limespot, a company focused on providing students vital campus information over the Internet. Social Media You’ve been monitoring your Facebook wall and Twitterpages, responding to customer inquiries. But what are the next steps you should take to stay … (3 comments)
web: WHAT HAPPENS IN 60 SECONDS OF WEB USAGE?
- 07/27/11 02:35 AM
We all use the web--some more than others. As Realtors we spend a large part of our day searching and sending information. Here's a picture of what that all looks likein 60 seconds of use. WOW!
Here's an interesting article by by Duke Chung: 
;)
;)
;)
