options: Customer Service
- 01/08/09 06:00 AM
How do you define ? Generally I judge customer service on a few specific entities. First of all the person should show genuine interest in my needs giving me some options ans selections. I think that most of us can tell the difference between a person who is interested in your request and not their own agenda. Secondly I want the person me to have knowledge about the product that I am interested in or at least be willing to expeditiously provide the information that I need. Honesty and courtesey is a quality that I expect in customer service. Recently I (4 comments)