client relationships: A good working relationship is akin to a lasting friendship.
- 01/19/14 01:51 AM
A good working relationship is akin to a lasting friendship. Trust and a willingness to share yourself with others enhances working relationships. Here are some traits to share with clients: Honesty Reliability Availability Good Listener Positivity A true friendship is reciprocal and has the ability to last our entire lives. Interesting, how you could apply this list to both friendship and working relationships? Put clients first and they may become clients for life due to your abilities and because they have gained trust in you. Happy sales all! … (13 comments)
This message is to the banks that are placing ABANDONED NOTICES on homeowner's windows during a short sale, especially when the home is still occupied. Please STOP this practice! Will the bank take responsibility when the home is broken into or the owner injured because the paper plastered on the front plate glass window catches the eye of a criminal?
These tactics are potentially putting people in harm's way!
Apparently, field people are making the rounds by gluing these notices to people's windows in the early morning hours. A client phoned to tell me the … (23 comments)
client relationships: Daddy's gonna buy me a house now and you don't get paid!
- 07/25/13 01:33 AM
Daddy's gonna buy me a house now and you don't get paid! If you are representing someone who brings a parent into the equation, you may just ask that they both sign a Buyer Broker Agreement and here's why I say this: A fellow agent worked with a potential buyer for months, showing new construction communities, sending numerous properties via e-mail, researching areas of interest and traveling around the many subdivisions in the area. Suddenly, the woman's father became part of the process and she began referring all information to him. The agent, after much work and time put … (10 comments)
My clients hired an electrician to do some rewiring in their office. They struck up a conversation and before you knew it, he told them, "Your home should have a constant flow of traffic coming through it while it's listed."
As agents, we are to stay within the professional boundaries of our industry but apparently people in other modes of work are free to give their opinions on what they assume to be true. (There's that word again...assume)
It is amazing how those who have no pulse on the real estate market … (12 comments)
While showing homes to a client couple, we left one community to head to another. There was a long stretch of road before us that eventually turned uphill and suddenly the car was racing at 88 miles per hour in a 55 speed zone! As I shot into panic mode, I’m thinking how can I slow this car down safely without alarming my clients and bringing too much attention to myself?!!! Ohhhhh, noooo! Here we go!
They were deep in conversation about the last 3 homes, comparing one … (20 comments)
Sound familiar? He says tomato she says tomata...potato...potata...
Different directions. Tastes. Preferences. We are not the only ones that must possess great negotiation skills when helping potential buyers choose their forever homes. Couples looking to purchase must decide together or at least compromise on: Features and amenities View or more yard HOA or Horse property Pool or spool or spa Location in community Size of living space Ranch style or walkout Condo or Townhome 2 or 3 car garage Space for a garden Room to grow Country roads City sidewalks Etc... You … (7 comments)
client relationships: Is your business plan attracting flies or capturing clients?
- 10/07/12 11:17 PM
Is your business plan attracting flies or capturing clients? Prospecting takes on many forms whether it be online or face-to-face and your time should be well spent and spent well. Design your business plan to move traffic in your direction. Know your target market to be effective. Be consistent, on time, every time. Create an internet and community presence. Stay positive and motivated in your efforts. Convert customers to clients when the opportunity arises. Anything less and you just may be wasting your time, energy and money and that is not an option. It doesn't take much to grab the … (10 comments)
client relationships: Always give 100% to what you do unless you're donating blood!
- 09/28/12 12:25 AM
Always give 100% to what you do unless you're donating blood! 10 Must-Do’s for Real Estate Agents: Maintain a professional demeanor with clients. Take advantage of classes and seminars on the latest industry trends. Be diligently thorough when researching properties. Follow-through with clients and peers. Gain a good understanding of the real estate process. Find a niche and become the best in that area! Always provide relevant information regarding the local market. Represent and protect your clients interests. Respect your clients goals, work hard to achieve them. Become an agent for life by surpassing your client’s expectations. Holding your professional standard … (4 comments)
These are some of the services I offer clients who wish to purchase a home in southern Utah:
A monthly real estate newsletter that discusses recent news-to-use regarding market trends, interest rates and home decorating tips, ect.
We discuss needs and wants very thoroughly and talk about the importance of pre-qualification or proof of funds before we set out physically to view homes.
If they need a lender, I refer several that I trust to them. If they already have one, then exchange information with a clear understanding that I expect good communication. Clients are set-up on … (12 comments)
client relationships: How is your Relationship Muscle?
- 07/15/12 11:19 PM
How is your Relationship Muscle? Is it strong and improving or could it use a little workout? To maintain strong client relationship muscle, it is necessary to: Get up, dress up and show up Lift yourself up & stay motivated Push yourself to meet client goals Reach up & out to present & past clients Follow up & follow through consistently Be repetitious with thanks & appreciation Utilize good communication at all times Practice, practice, practice being your best We get busy with day-to-day workloads, wrapping up details and meeting deadlines but in order to keep our client relationship muscle … (19 comments)
This childhood chant came to mind today while perusing Flex-MLS and noticed a new listing that looked extremely familiar to a property that was recently cancelled by the seller we represented. Sure enough, it was! Interesting that the seller told me he had a long-term lease agreement and wanted to take it off the market.
We cancelled and the next day it was back up on Flex-MLS with another local agent. If there is one thing I do not tolerate it is deceit from the people in which … (25 comments)
client relationships: Why wait until next year to get going?
- 12/29/11 01:48 AM
Why wait until next year to get going? While many have taken this week off to vacation or to gear up for 2012, I am working toward a strong finish for 2011! The broker told everyone in the office to take advantage of all the potential buyer activity in the area. People have come to southern Utah to visit family members or friends and may decide to purchase a second home or may make a full time commitment. I got a call Christmas Day and made arrangements to see a few properties this week by a Californian visiting his parents. … (22 comments)
"I couldn’t tell because when you say something, you're glancing erratically at the screen of your phone, as if you’re willing an important call to come in."
When meeting with clients face-to-face, give them your all of your attention. Turn the phone off Put all else aside Focus on the now As agents, we are constantly monitoring our phones for new information, a text, an e-mail or voice message that is privvy to a transaction. It can surely wait. Give clients in the here and now your undivided attention without unnecessary distractions, it is the least you can do and … (17 comments)
Southern Utah has over 300 days of sunshine per year while offering mild winter temperatures for outdoor activities every day! Add that to the picturesque canyons, red rock cliffs, sandstone bluffs, clean air plus small town atmosphere and you are Home, Sweet Home! Come and experience Southern Utah for yourself!
I cover the following areas:
- St. George
- Hurricane
- Washington City
- Santa Clara
- Ivins
- Central
- New Harmony
- Pine Valley
- Toquerville
- Veyo
- Central
Follow @soutah
A good working relationship is akin to a lasting friendship.
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