referrals from past clients: No. 3 - For Client's Sake | November Grateful Challenge
- 11/18/23 12:57 PM
No. 3 - For Client's Sake | November Grateful Challenge As a real estate agent that has been in the industry for quite a few years, I am most thankful for past clients. Those who have truly appreciated the service and the helpfulness that was provided to them, before, during and after the sale. They are a gift bestowed upon me through the years and here's why.
Communication.Remaining in touch by sending out quarterly mailings, answering the phone and sending comparable market analysis when they are curious about the market is important to me. Thank goodness for loyal past and present clients who … (14 comments)
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referrals from past clients: Because Wanda Can!
- 07/30/23 09:39 AM
Because Wanda Can!
Integrity plays a large part in how my business is conducted. When taking on clients, care is also at the top of the list. A fellow agent once told me that I care too much and would never make it in this industry.
Guess I proved him wrong!
A broker once said, "You aren't selling you, you're selling homes." True, but in order to attain new business, you must prove a higher level of competency and adequately sell your services to gain clientele.
Industry experience and local knowledge really does matter when helping out-of-area clients who have little information of past events that … (30 comments)
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referrals from past clients: Go Home With Who Brought You
- 10/25/22 01:39 PM
Go Home With Who Brought You
A friend and past client, in a conversation when catching up today, relayed this tidbit to me: Go Home With Who Brought You, which means to remain loyal to someone who is supportive, attentive and/or helpful. This was the first time hearing that phrase but it makes so much sense!
Repeat business comes from past clients who appreciated the service provided when searching for properties that met the criteria, negotiating terms and conditions, under contract status, then successfully closing and recording. Sometimes, however, they need a reminder.
These things have helped my business in this industry:
Actively Listening.
Most people want to know … (12 comments)
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referrals from past clients: Consumers Can See Right Through You
- 09/14/22 11:30 AM
Consumers Can See Right Through You!
Some people think that transparency means letting it all hang out online in party scenes, showing off the golden globes or divulging confidential information (TMI). All of these things have a place in business, if...
You are a:
nightclub owner that is attracting patrons to partake stripper or escort wanna be, looking for supportive money sources main stream media outlet, driving traffic with salacious headlines
In my opinion, transparency in real estate is sharing part of yourself that matters to homebuyers / sellers. They may also look for longevity and experience when researching a real estate … (50 comments)
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referrals from past clients: Thanksgiving 2021: TRUST in BUSINESS
- 11/23/21 08:01 AM
Thanksgiving 2021: TRUST in BUSINESS
Trust, to me is the foundation of all relationships, built strong, it will last a lifetime. Build it upon lies, weakness and deceit and there is no other course but to eventually come tumbling down.
Trust is the glue of life. It's the most essential ingredient in effective communication. It's the foundational principle that holds all relationships.
~ Stephen Covey
For some, trust doesn’t come easy, and once gained, ought not be intentionally broken because once gone, it might never return. A lifetime may be spent trying to get back into good graces.
Trust is the easiest thing in the world … (12 comments)
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referrals from past clients: Kibitzed with clients lately?
- 07/26/21 09:21 AM
Kibitzed with clients lately?
Excellent communication is good for business relationships and can encourage successful outcomes. Picking up the phone and making the call or visiting in person shows sincerity.
Following through quickly when I agree to do something for clients is just as important. If something keeps me accomplishing that, I relay that as soon as possible as well.
At this point in my career, more than 85% of business is referral based. Past clients refer me to friends and family members due to an established trust relationship.
The work pipeline continues to grow as buyers wish to make southern Utah their final destination … (14 comments)
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referrals from past clients: Bulldog On A Pant Leg Real Estate
- 08/10/19 06:46 PM
Bulldog On A Pant Leg Real Estate
Many professional's believe that a referral is the greatest gift that a client can give. For me, it is also being called a Bulldog On A Pant Leg! Several repairs on a recent transaction were agreed upon. After my clients contacted other window companies who were two weeks out, I called my go-to crew, Sun City Glass. The sliding screen door was quickly assembled and installed in less than 2 days.
When getting a listing, a buyer client or referral, I get down to business immediately, rather than putting time between the call and the work ahead. There's no time … (6 comments)
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referrals from past clients: Four Strategic Tips to Keep Your Phone Ringing!
- 04/08/19 08:06 AM
Four Strategic Tips to Keep Your Phone Ringing!
Sincere commitment to the real estate industry can garner a successful business climate while navigating day to day. Below are some tried and true things I have done and continue to utilize in order to achieve my clients home goals.
#1. Determine Target Market.
In order to serve clients best, you must know the audience in which you wish to engage in a business setting. Decide which social media platforms will also serve them best.
#2. Partner with Trusted Affiliates.
Industry professionals help nudge business forward by endorsing and adding testimonials to your successes. Influencers can positively impact how … (16 comments)
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referrals from past clients: Another Land Lot SOLD! Wells Fargo Lot 44, Brookside, UT 84782
- 11/13/18 07:20 AM
Another Land Lot SOLD! Wells Fargo Lot 44, Brookside, UT 84782 MLS# 18-197717
Buyers were looking for a piece of land to build a custom forever home once they retire to the southern Utah area. We looked extensively in many rural areas outside of St. George to the north. A one-acre listing came online, we went to walk the lines and view the surrounding neighborhood.
They loved it! Only 20 minutes from St. George, it is zoned for horses. The lot is flat, has frontage to a paved road, passed soils percolation tests, and ready to go with plenty of culinary and irrigation water shares included. … (1 comments)
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referrals from past clients: Sending out L♥VE Letters!
- 02/07/18 02:42 PM
Sending out L♥VE Letters!
Past and present clients will be receiving a special Valentine's Day sweet treat in the mail to show appreciation of our continued relationship. A soft touch is my approach of choice with a follow up call.
Consistent methods gain positive results, especially when clients are in need of real estate related services. Of course, I am also the reliable local source for recommendations on car repair, hair salons, doctors, etc.
Try sending out something of value to those who matter in your business sphere. The pay off is huge when a call comes in with a simple Thank You or when it prompts an unexpected quick visit to … (9 comments)
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referrals from past clients: Reciprocity. Is THAT convenient?
- 11/28/17 06:47 PM
Reciprocity. Is THAT convenient?
A seasoned real estate agent spoke of giving at a charity event but also of the power of asking. She takes business cards everywhere she goes and when she gives someone money for a purchase or service, a card goes with it.
"Isn't THAT convenient?!"
Inspired, I began a conversation with an affiliate in which we discussed business strategies including plans on network building; business to business, referral based. I'd refer her services and she, mine. She said, "I never thought of doing THAT!" And I thought to myself...
Well, THAT Isn't convenient!
Referral business from past clients is imperative in … (0 comments)
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referrals from past clients: Keep 'em calling back!
- 08/23/17 06:30 AM
Keep 'em calling back! (to the tune of KC and the Sunshine Band's Keep it Comin' Love)
Keep 'em calling back!
Keep 'em calling back!
Don't stop 'em now,
Don't stop 'em no!
Don't let your well run dry,
Don't stop 'em now
Don't give 'em no reasons why,
Don't stop 'em now!
Anything is possible when you are confidently prepared, whether it's winning over sellers on a competitive listing appointment or finding that forever house for a particular buyer or buyers.
Being sincere, making a connection in a client's life will ensure they will refer business your way. The old adage of getting up, dressing up and showing up is a tried and true business model.
Once trust is built, it … (4 comments)
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referrals from past clients: Working from SUN UP to SOLD!
- 08/04/17 07:08 AM
Working from SUN UP to SOLD!
Many newbies believe a real estate agent's life is easy money made with a few hours work. Some often get caught up in the fantasy of expensive cars, lavish vacations and McMansions. They are sorely disappointed once realizing it takes time to become successful in this industry.
For those just starting out, my advice is to put all systems in place immediately. Have a web site, email address and contact management system and manage everything well. Use your Sphere of Influence, as that will begin your database towards success.
Practice scenarios with other agents in the office, consult with the broker when necessary and get … (10 comments)
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referrals from past clients: A successful network of like-minded people.
- 07/23/17 02:43 PM
A successful network of like-minded people.
Business success depends on passion, a strong work ethic along with a trusted network of like-minded people. Through the years, being involved in many 'in-person' networking groups and organizations made me re-think work strategies. I realized very quickly that a small, established core group of people were getting amazing results while other members that did most of the work gained little, to no return for their efforts.
The list was long...
Member of the Tonaquint Professionals Group Member of the Dixie Sunshiners of St. George President of the Sales and Marketing Council of So. Utah Member of National Sales and Marketing Council Active … (4 comments)
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referrals from past clients: Complete trust is mutually inclusive.
- 04/22/17 08:15 AM
Complete trust is mutually inclusive.
Every morning at the home office, Ashley, our 18 year old 'sometimes in - sometimes outside' cat climbs into my lap. Soon she sets to purring as I gently knead her furry head and body until she falls asleep.
This has become our daily ritual. She holds a special place in my heart and forever will. Growing up with the boys, she often walked them to the bus stop. They are both grown now, living on their own.
p.s. I think she is too!
Haruki Murakam said it best..."Holding this soft, small living creature in my lap this way, though, and seeing how … (6 comments)
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referrals from past clients: The TRUTH. The whole TRUTH and nothing but...
- 01/10/17 06:12 AM
The TRUTH. The whole TRUTH and nothing but...
We are, unfortunately, living in The National Enquirer of times. No longer is the media held accountable to relay the truth through un-biased reporting, they are more interested in being the first to to gain the attention of the public through salacious, sensationalistic means, no matter the cost.
Thankfully, the real estate industry is still made of truths and we are held responsible to communicate only accurate information, no hearsay involved. Solid facts backed by reliable data enables clients to be well informed about the decisions they will make, whether buying or selling.
Putting clients first means adhering … (5 comments)
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referrals from past clients: Don't ask. You say?
- 06/03/16 01:11 AM
Don't ask. You say?
A 10 year old article adamently stated you should not ask for referrals, ever. For me, that is like giving up the potential for future referrals because of someone elses idea or business model. I say, do what works best for you!
One way to clinch referrals from past and present clients is to do a fantastic job through representation. Part of that is being inquisitive enough to talk about their friends and family who may be moving to the area or selling.
From a young age, I was always told the answer is NO until you ask. And besides, if you fail to market and … (11 comments)
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referrals from past clients: You gotta earn it -and- ask for it, durn it!
- 04/20/16 12:08 AM
You gotta earn it -and- ask for it, durn it!
Glad to know that an early lesson taught by my dad still remains a part of an everyday business practice. He would say, "No one can read your mind, you need to ask for what you want."
There is no secret that getting referrals from past clients is the biggest compliment you are able to receive for excellent service. And yes, you still need to ask for future business.
Past clients will:
Help you to become more successful Trust you with their good friends and family Impress upon others the service you provided Choose to praise your successful methods … (8 comments)
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referrals from past clients: A business standard needing an elevation adjustment!
- 04/03/16 11:53 PM
A business standard needing an elevation adjustment!
After meeting with a couple that was referred by past clients to discuss the home buying process and to set the expectation, I began an email campaign based on the sales price their lender gave them.
I kept in touch in order to be prepared when they agreed the time was right to start looking seriously. Recently, an email came to my inbox stating they decided to go with another agent.
Someone their lender referred, knowing they were already working with an agent. Interfering with an established relationship can earn a person a less than stellar reputation among real estate agents in a small community. In my … (8 comments)
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referrals from past clients: A habit that'll stick!
- 01/05/16 01:33 AM
A habit that'll stick!
Some methods of gaining business may work for some and for others, not so much! Reaching out time and again to new potential clients instead of reconnecting with past clients can be very daunting.
Cold calling is all about the numbers. A lot of conversations for what seems very little return.
Door knocking is not for the faint of heart. Getting the door slammed in your face is to be expected!
Relying on the SOI makes good sense. Satisfied clients will and do refer family and friends!
About 85% of my current business is connected to past client referrals. They are a reliable base. Besides, focusing on … (5 comments)
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No. 3 - For Client's Sake | November Grateful Challenge As a real estate agent that has been in the industry for quite a few years, I am most thankful for past clients. Those who have truly appreciated the service and the helpfulness that was provided to them, before, during and after the sale. They are a gift bestowed upon me through the years and here's why. 
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