Ever try to consciously smile at people - even total strangers - to see what happens? Invariably they'll smile back. I do this in airports, shopping malls, grocery stores, on the street - anyplace that people are. Without saying a word you can brighten someone's moment with a smile - given freely
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04/30/2008
For all of those waiting for the announcement, here it is: we just hit the bottom of the real estate devaluation and now we can begin rebounding. Really? We hit bottom? No, I mean I don't know, and neither does anyone else.However, for all of those waiting to read it, here it is - in black and wh
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04/28/2008
I'm sure most of us have seen those decals on the back of business vehicles asking us to report them to the big, bad "800" number if their driving wasn't up-to-par.I'm sure most drivers are courteous and this decal is redundant. But for the few who seem to have forgotten the rules of the road ...
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04/28/2008
Take 2 very important attributes for successful selling: effective and efficient. Which one would you rather be? Why not both?These both are similar concepts but different enough to both be necessary to be the best.Let me illustrate. Wearing a totally opague covering into the woods -including glo
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04/26/2008
In recent years, much of what passes for real estate sales and new home sales, was really someone being in the right place at the right time to accept the check from the buyer and write the purchase agreement.This is known as "order taking." It demands no particular skills except answering a few
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04/25/2008
If it's never happened to you yet, it will. Here are just a few of the annoying words, phrases, and messages that I (and I'm sure many of you) encounter:"I'm sorry he/she is in a meeting""Oh they just stepped out""Oh they must have picked up another call""That mailbox is full""This phone number d
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04/24/2008
This is in no way meant to be a criticism or indictment of anyone who uses a GPS for directions, but they do have limitations. Maybe some of you saw the picture the other day of the commercial bus that was lodged inside a 9' underpass because the driver had relied on the GPS and figured that the
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04/24/2008
Last year, I witnessed a traffic accident that happened to the car in front of me. A car ran a red light and plowed into her. No one was hurt, although the fellow who ran the light without ever attempting to slow down claimed later that he had hurt his back.Here's the point. I was the only motori
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04/23/2008
Ever call someone at their office and get intercepted by the receptionist or assistant? You ask to speak with the person you're calling. They ask who you are, and then they ask why you're calling.After a brief interchange, you convince them that you should be allowed to be put through. Then you'r
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04/22/2008
Ever receive an email that looks real and you're really tempted to respond because obviously there's been a mistake? I'm talking about ones asking to verify order that you know you didn't place, or concerning an account at a bank you've never heard of or certainly one that you don't use. How abou
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04/21/2008
