zeeland: How to say "thank you".
- 11/30/07 11:42 AM
We all know that expressing our appreciation to our clients is important, but how do you do so in a meaningful way. During the holidays my wife bakes traditional dutch cookies and pastries as gifts for our friends and family. Now we have included our clients in this tradition. It is labor intensive, but not as expensive as other types of gifts and says thank you in a much more personal way. Delivering the cookies is a great way to stop by and make face to face contact with past clients. I always use the opportunity to ask for referrals and … (0 comments)
zeeland: Frustration of email
- 10/21/07 12:04 PM
The great thing about the internet is that potential clients can find you via your web site. The bad thing is that often the only contact information that you are left with is an email address, which is not always even valid or complete. When you answer an email you really never get a good feel for the exchange that you have had with this person. We always feel more confident that a potential client is more serious when they include a phone number for follow up. Voice contact lets you have an opprtunity to get follow up questions answered on … (0 comments)
zeeland: Sign of the times
- 10/19/07 02:47 PM
Today our local board of realtors notified the membership that our December fees would be waived in recognition of the tough market we are dealing with in West Michigan. Recently a majority of new listings for that day on our MLS were bank owned. It is the harsh reality of this market that the bank is your competition in the Holland - Zeeland, Michigan area, but it is still hard to convince clients that they must price their house to be competitive which is usually not where they think that it should be listed. The hardest thing to do as a REALTOR is … (1 comments)
zeeland: Problems with Lenders
- 09/26/07 10:53 AM
In the market that we are in it is hard to keep up with the mortgage people moving in and out of the business. We had one closing where the person that our client started out with was gone before the inspections were done. The replacement came to closing just to show his face and left the room several times just to take phone calls. We feel that this reflects poorly on us when one of the companies that we suggest a person to contact performs in this way. Now we are working on the deal where the originator is sitting on … (0 comments)
We all know that expressing our appreciation to our clients is important, but how do you do so in a meaningful way. During the holidays my wife bakes traditional dutch cookies and pastries as gifts for our friends and family. Now we have included our clients in this tradition. It is labor intensive, but not as expensive as other types of gifts and says thank you in a much more personal way. Delivering the cookies is a great way to stop by and make face to face contact with past clients. I always use the opportunity to ask for referrals and … (0 comments)
;)
;)
