client care: The Three Questions Your Clients Want To Know... - 04/08/16 12:25 PM
 
The Three Questions Your Clients
Want To Know...Your Answers To Are:
 
 
Can I trust you?
 
Are you good at what you do?
 
Do you care about me?
 
~From Coach Lou Holtz
 
I heard this from football coach, Lou Holtz in an interview from stage with Brian Buffini at a Master Mind Summit many years ago. I've never forgotten it.
 
If this is what's on their mind, this is what we need to communicate in our marketing, performance and results. Putting the client's need, before our needs, while on the clock.
 
Trust (character) is something I conquer with testimonials & online reviews and my referral business. My clients refer me … (5 comments)

client care: Work We Do,They Never See, But We Need To Promote (Our Value)! - 02/27/16 01:47 AM
The Work We Do That They Never See, But We Need To Promote! (Our Value)
 
My Journal of just one Escrow, but many could be written about like this one, as Realtors, we do so much for our clients, much of which is unseen and taken for granted; because we're that good. They don't realize many agents do not do what we do and we're too professional or humble typically to call attention to what comes naturally for our level of service.
 
Jan 29, 2016 - Yelp.com Lead arrives.
Call lead, ask lots of questions.
NorCal Parents needing to buy a condo for their daughter’s … (4 comments)

 
Thomas J. Nelson, Realtor, ePRO, CRS, RCS-D, & Host of Postcards From Success Podcast (Big Block Realty 858.232.8722) Rainmaker large

Thomas J. Nelson, Realtor, ePRO, CRS, RCS-D

& Host of Postcards From Success Podcast

La Jolla, CA

More about me…

Big Block Realty 858.232.8722

Address: 8895 Towne Centre Dr. , Suite 105 #436 , San Diego, CA, 92122

Mobile: 858-232-8722

Office: TJNRealtor@gmail.com

Email Me



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