ARCHIVED BLOG POSTS
I read a remarkable blog post today about Canlis, a restaurant in Seattle. Don Miller describes how Canlis provides a unique and truly memorable service that has nothing to do with food: when you leave your car with the valet, they don’t give you a ticket, they don’t ask your name, and when you r...
Very few things match the power of word of mouth recommendations. What’s your strategy to encourage past and current clients to refer you? Research by the Nielsen Company shows that 90% of consumers trust recommendations from people they know, while the NAR’s research shows that as much as 54% of...