While setting up my business page on Facebook, I was presented with the question of the Office Hours of my business. I was stumped. While I am at my office 3 to 5 hours every weekday, and a few hours each weekend, I answer my e-mails 24/7 and I answer my cel phone ALMOST always!....What are my office hours?
For as long as I have had my own property management business, my office has almost always been on a second floor with a locked ground floor entry for security and I choose these locations to cut down on tenants stopping by to pay their rent and take 10 minutes of my time in the process and to offer security to my and my clients files.
Unlike a storefront real estate office that may encourage walk-in inquiries, I don't want walk-ins. I get rent checks from the post office, I manage my website from my home and office * both with DSL * I show properties AT the property and when I am in my office, I don't want distractions.
I do have a conference room at my office and occasionally I will have a client meeting there; however, I encourage that most client meetings be at the rental property and most tenant lease signings are handled electronically or via Priority Mail.
So....I guess I am still stumped...what ARE my office hours?!?