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Buyers – Be Careful What You Say

By
Real Estate Agent with Sutton Group-Capital Realty Ltd.

When house hunting, a buyer should be careful not to speak too openly in the company of the vendor's agent or another buyer's agent.  All Realtors have a fiduciary duty to disclose to their client whatever they know if it may influence the result of the negotiating process.  When a vendor's agent hears you express strong interest in the home or that you are moving from a city where houses are twice as expensive, that information will be given to the vendor and may be used against you during negotiations. 

The same is also true with the Realtor who represents you.  If the vendor or the vendor's agent discloses information to your agent, s/he has a fiduciary duty to share that with you if it will influence the negotiations.  As a buyer you should know that your sensitive information should be held in confidence by your agent so that it cannot be used to disadvantage you.  

This comment from Frank and Sue Gerryts illustrates the point.  They recently posted to their blog "Making most of the buyer's market"

"We always warn our buyers that they should be careful what they say when viewing homes. That is because the listing REALTOR® is going to use whatever information they can to help their client. So telling them that you are new in the country, love the house and find it so affordable compared to your home country is not going to help you get a bargain!"

It goes without saying that Realtors have a high duty to treat confidential information in a trustworth manner.  Whatever your story or interest in a property, it should be held in confidence by your Realtor.  The information your Realtor has about the vendor should be passed along to you if it helps you make a better deal.  Your Realtor represents you.

Often I am given information by agents that I can use to the advantage of my own clients.  Recently, an agent came into my office and told me that he had just listed a home for $ X but it was overpriced and the vendor would probably take $ X - $30,000.

"Thank you very much my friend.  This unsolicited information may not help your vendor get best value but I am happy to know something that may help my buyers."

When shopping for a home, it is wise to keep your comments neutral when others agents, vendors, or buyers are around.  Give yourself every advantage to make the best deal possible.

R. Greg Osmond is a Platinum Award winning Realtor serving St. John's and surrounding areas, Newfoundland and Labrador for over 20 years and can be reached at 709-895-2500. Visit http://www.rgregosmond.com/ for further information. Find him on facebook and be a friend.

 

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By R. Greg Osmond, MBA

About the Author: R. Greg Osmond, MBA is a Platinum Award winning Realtor dedicated to serving the people of St. John's, Mount Pearl, Paradise, Kilbride, Goulds, Conception Bay South (CBS), Portugal Cove-St. Philips, Torbay- Flatrock- Pouch Cove, and Logy Bay - Middle Cove - Outer Cove, Newfoundland and Labrador. For over 24 years Greg has been practicing in Real Estate. He is also president of Red Maple Development Inc., a firm focused on new home construction and existing home renovations, for Greg's clients and the market.  Greg can be reached at 709-682-9670.  Greg's Associate Realtor, Andrew Macdonald BBA, may be reached at 709-749-8879.

Want to get in touch? Email rgosmond1@gmail.com. For more information, please visit http://www.rgregosmond.com. Thinking of selling your home? I have a passion for helping my clients with buying and selling real estate! If there is any way I can be of service to you today, please feel free to contact me!

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Debra Cernick
DeShazer Ryan Realty - Libby, MT

R. Greg, Very good advice sir!. A good reminder to all of us also --to think before we speak!

Mar 27, 2009 03:48 AM
R. Greg Osmond
Sutton Group-Capital Realty Ltd. - St Johns, NL
MBA, Red Maple Realty

Hi Debra

You are sure right.  Sometimes agents give away information that disadvantage their clients.  So buyers and Realtors can make the same mistake.  Hopefully a friendly reminder will be a good thing.

Greg

Mar 27, 2009 05:05 AM
Richard Weeks
Dallas, TX
REALTOR®, Broker

Greg,

Very good advice.  Also today many sellers have video cameras set up and record what is going on as the home is being showned

Mar 28, 2009 01:28 AM
R. Greg Osmond
Sutton Group-Capital Realty Ltd. - St Johns, NL
MBA, Red Maple Realty

Hi Richard.  I wasn't aware of that.  It sounds like spying but I guess if it's in your own home who can stop you.  I sure hope they would disclose that before anyone came in as a prosepctive buyer though.

Greg

Mar 28, 2009 12:02 PM
Marte Cliff
Marte Cliff Copywriting - Priest River, ID
Your real estate writer

Hi Greg - Great post. Something all agents should warn their buyers about before they enter a home. But I think there's even more...

You said: "Sometimes agents give away information that disadvantages their clients."

It's for that reason that I believe buyers should be equally careful not to let their own agent know if they've really fallen in love with a specific home. The agent doesn't intend to betray them, but sometimes things slip.

I don't know how many times (usually new) agents have told me things like "My buyer really wants this home, so what can we do to make it happen?" They also give away information that lets the sellers agent know that the buyers are in a hurry, how much money they have to spend, etc.

Professional agents (like all those on Active Rain) need to take extra care not to let those things slip!

Mar 29, 2009 08:08 AM
R. Greg Osmond
Sutton Group-Capital Realty Ltd. - St Johns, NL
MBA, Red Maple Realty

Thanks very much for your comments and for the reblog Marte.  I know what you are saying.  Some agents have loose lips and unfortunately cannot be trusted to protect their buyers interest.  They are only interested in making the sale.  They represent themselves instead of their clients. 

I belive agents should have a open and frank talk with their clients before entering into a buyer agency relationship.  This would give them an opportunity to discuss the confidentiality issues with the buyers.  They should be comforted that they will be treated with utmost respect and their privacy will be protected.

If I know my clients, their interests and their wants, and if I am really working for "them" I will protect their interest like it is my own.  I would much rather see this kind of relationship among agents and buyers.  Buyers who treat their own agents like they can't be trusted will not really enjoy the process of home buying.  It is the agents responsibility to show professionalism.  Thanks again!

 

Greg  

Mar 29, 2009 02:42 PM
Richard Weeks
Dallas, TX
REALTOR®, Broker

Greg,

I have heard stories that even the sellers agent were not aware of the recording.  Only when they heard negative feedback did they let their agent know.

Mar 30, 2009 01:18 AM