Have you noticed how overworked and stressed out most people are nowadays?
I look at people in the grocery stores, gas stations, fast food places....see how little I have in life! They 
look and act dazed and shocked. The economy has created a huge concern for everyone. The media has dwelt on the negative for so long that people cling to anything that happens that is good in their lives.
People keep a guard up with one eye over their shoulder to see when the next shoe is 
going to drop!
I had a closing yesterday and the Title Company has reduced staff to the point of paralyzing the employees.
Do you take the extra minute to acknowledge and appreciate their situation. Better yet, do you hear the shock in their voice the surprised reaction that you even care when you say something nice?
I helped with some of the documents so the closing agent could get the HUD one done and the sale could close on time. She was very concerned to even ask but knew she couldn't get everything done.
I put one of my staff on it and we supplied the last documentation she needed.
We closed without a hitch and she was so thankful for our help.
Put a smile on someone Else's face....it is easy and could get you your next sale! How bad would that be. It is easy to lend a hand...say some nice words, open a door, step aside for an elderly couple. Seems we are so busy we forget that everyone is just like us...looking for a smile in the sea of frowns and worried faces.
How do you put smiles on faces?
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