Learn to Kindly Say "No". It will help grow your business !
Approximately 5 months ago I wrote a similar blog post about "The Power of Saying No". I will repeat some of that information in this post as I thought it would be a good idea to discuss again as the spring market is upon us. It is important to remember that time management during the Spring and Summer will be critical to maximize efficiency and effectiveness which in turn maximizes production and income.
What an agent should do is to surround herself with motivated buyers and sellers. This comes down to communication, asking questions and qualifying your prospects. Be very careful to not work with folks who do not fall into that category. Your time is precious and you certainly do not want it wasted by drainers and time-wasters.
So every day, you will have decisions to make and numerous requests from potential "sellers" and "buyers". It is important to learn that sixth sense of intuition and if you smell or sense trouble, I would suggest to say "No" .! You will know it when it is there and it can be communicated kindly.
Recently, I have seen many agents at the office say "No" more and more and I think this happens as people learn from their mistakes of the past and learn that their time is valuable.
It is important to note that also saying "No" now does not mean"No" forever. It is just for the time being. For example, maybe a buyer needs to gain focus first on what their true price range is or where they want to live or get preapproved first and clean up their credit before you show them houses. Or a seller may need to list with Realtor 1 first at $50,000 above market value for a few months before they come back to you.
Below are recent examples of us saying "No". Typically they are very similar month to month.
1. I would like to list my property $30,000 above your suggested listing price.
2. I have a Realtor but they are too busy. Can you show me the property ?
3. Financing is not an issue. I was preapproved 2 years ago. Will you just show me the property as I want to see the property first and then look into financing.
4. Will you cut your commission ?
5. Sorry I did not call you, email, or text you to cancel an appointment. Can I reschedule ?
Although it sounds easy to say "No" it can be difficult. You will learn that it is empowering as the probability of each of the above being a loss of precious time is high. And the appreciation of the services you provide in these cases may not exist.
Our goal and passion is to work with clients who value our services, value our time and are eager to work with us. Those relationships are invaluable.
Have you said no to anyone recently ?
The next time you compromise your time or service, it may be a good idea to think about saying "NO" !
Good luck !